Dispatch Support - Concord, NC

Great Lakes Petroleum • Charlotte, NC

1d

About The Position

Great Lakes Petroleum is recruiting for a Dispatch Support role providing administrative and clerical support to dispatch operations. The position enters orders, tracks driver attendance and timekeeping, communicates with department employees, answers phones, and maintains records. The role also includes preparing correspondence and reports and performing other assigned duties.

Requirements

• Be a self-starter and function in a fast-paced team environment.
• Ability to prioritize workload to successfully meet deadlines.
• Attention to detail and excellent follow-up ability.
• Intermediate proficiency with Microsoft Suite, including Outlook, Excel, and Word.
• Strong verbal and written communication skills.

Responsibilities

• Enter orders into the system.
• Maintain an accurate daily attendance roster of drivers.
• Ensure drivers clock their time accurately and that any write-in time is accurately reflected in the daily report.
• Communicate with department employees and dispatch to needed locations to respond to routine requests or emergency situations.
• Answer phones; route calls or messages as appropriate.
• Maintain assigned files and records, and receive and process information according to established guidelines and procedures.
• Perform clerical support duties, including typing correspondence and memos, compiling data from clearly defined sources, and preparing reports.
• Perform other duties as assigned.

Benefits

• Competitive hourly wages based upon experience.
• Full benefits package, including health, dental, and vision coverage.
• Paid time off, including vacation time, six paid holidays, and sick pay.
• Company-paid life insurance and short-term disability.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed