Dispatch Support - Concord, NC

Great Lakes Petroleum•Charlotte, NC

About The Position

Great Lakes Petroleum is recruiting for a Dispatch Support role in Concord, North Carolina. The company provides fuel delivery and fuel management services and emphasizes customer service, reliable operations, innovation, and safety. This position provides dispatch and clerical support, including entering orders, maintaining driver attendance and timekeeping records, communicating with employees, answering phones, processing information, and preparing reports.

Requirements

  • Be a self-starter and function in a fast-paced team environment.
  • Ability to prioritize workload to successfully meet deadlines.
  • Attention to detail and excellent follow-up ability.
  • Intermediate proficiency with Microsoft Suite, including Outlook, Excel, and Word.
  • Strong verbal and written communication skills.

Responsibilities

  • Enter orders into the system.
  • Maintain an accurate daily attendance roster of drivers.
  • Ensure drivers clock their time accurately and that any write-in time is accurately reflected in the daily report.
  • Communicate with department employees and dispatch them to needed locations for routine requests or emergency situations.
  • Answer phones and route calls or messages.
  • Maintain assigned files and records, and receive and process information according to established guidelines and procedures.
  • Perform clerical support duties as assigned, including typing correspondence and memos, compiling data from clearly defined sources, and preparing reports.
  • Perform other duties as assigned.

Benefits

  • Competitive hourly wages based upon experience.
  • Full benefits package, including health, dental, vision, and more.
  • Paid time off, including vacation time, six paid holidays, and sick pay.
  • Company-paid life insurance and short-term disability.
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