Associate Director, Technical Product Management

MSD • North Wales, PA

1d • $142,400 - $224,100 • Hybrid

About The Position

The IT team partners with the business to propose ideas and innovative solutions that enable new organizational capabilities. The Research & Development Division’s Information Technology team is seeking a Product Manager – PV Reporting and Surveillance. Reporting to the Product Line Lead for Clinical Safety, this position provides leadership in developing and implementing pharmacovigilance strategies, processes, and systems, with a focus on regulatory compliance and quality standards.

The role calls for broad capabilities across digital technology, strategy and business planning, user experience design, engineering, and agile or lean development. The product manager develops product features, balances stakeholder needs and timeframes, manages complex relationships, and guides peers while influencing decision-makers.

This position partners across functions to deliver compliant pharmacovigilance systems and processes, maintain patient safety and data quality, and integrate PV activities into product development. The role is based in a hybrid work arrangement. The primary location is Rahway, New Jersey; travel requirements are 10%, and relocation is not offered.

Requirements

• Bachelor’s degree.
• Six or more years of experience in data governance, compliance, privacy, risk management, AI governance, or related roles.
• Strong communication skills with technical and non-technical audiences.
• Experience with data governance, data products, digital solutions, and Agentic AI-enabled programs.
• Ability to develop policies, standards, SOPs, and governance processes.
• Working knowledge of data management practices, including data quality, metadata, security and privacy, and master data management.
• Ability to identify and manage governance, compliance, privacy, and risk issues.
• Strong collaboration and influencing skills across cross-functional teams.
• Ability to drive change, continuous improvement, and adoption of governance practices.
• Strong writing, organization, and problem-solving skills.
• Ability to work effectively in a fast-paced, ambiguous, and evolving environment.
• Understanding of healthcare compliance laws, regulations, and guidelines.
• Experience developing and delivering training and guidance to a broad audience.
• Ability to build trusted relationships with internal and external stakeholders.

Nice To Haves

• Master’s degree, MBA, or equivalent.
• Experience supporting IT, data, analytics, or AI solutions in a complex or regulated environment.
• Experience with privacy and data protection practices.
• Experience supporting compliance training, reporting, and remediation activities.
• Experience in healthcare or life sciences.
• Experience with quality management systems.
• Pharmacovigilance compliance experience.

Responsibilities

• Partner with cross-functional teams to develop and implement pharmacovigilance strategies that meet regulatory requirements and ensure patient safety, quality, and compliance.
• Manage and prioritize the product backlog, ensuring business value is understood and aligned with organizational objectives.
• Develop, maintain, and execute the Product Strategy and Roadmap.
• Oversee pharmacovigilance systems, including software platforms used for adverse event reporting, case management, and signal detection.
• Maintain current knowledge of global pharmacovigilance regulations and guidelines and ensure company PV processes and systems remain compliant.
• Ensure pharmacovigilance processes and systems adhere to applicable regulatory requirements, including International Council for Harmonisation (ICH) guidelines.
• Maintain high-quality standards for PV processes and systems and implement quality control measures to ensure data accuracy, integrity, and compliance.
• Collaborate with Clinical, Regulatory, Safety, and other key functional areas to integrate pharmacovigilance processes into overall product development plans.
• Partner with Business Technology teams to manage implementation of new PV/QC systems and enhancements, ensuring project milestones and timelines are achieved.
• Build and maintain strong stakeholder relationships to support effective decision-making, alignment, and execution across functions.
• Use communication, influence, and cross-functional collaboration to manage stakeholders.

Benefits

• Medical, dental, and vision healthcare and other insurance benefits for employees and family.
• Retirement benefits, including 401(k).
• Paid holidays.
• Vacation.
• Compassionate and sick days.
• Annual bonus and long-term incentive, if applicable.
• Opportunities for continuous learning and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior