Director, Group Product Management (Technical)

ICW Group•Atlanta, GA

2d•$160,746 - $287,738•Hybrid

About The Position

The Director, Group Product Manager is a senior technology product leadership role accountable for end-to-end product delivery outcomes for the Specialty Business Unit, including Excess Casualty and other specialty product builds, as well as shared-function delivery in Billing, Claims, Portals, Distribution, Marketing, and related areas serving Specialty lines. The role leads Technical Product Managers and oversees technology product strategy, vendor governance, and cross-functional delivery spanning policy administration, underwriting, billing, claims, portals, and distribution. The Director owns and develops the Specialty Business Unit product roadmap, aligns priorities with enterprise strategy, business objectives, and customer needs, and represents the roadmap to executive leadership, internal stakeholders, and customers. The role plans product development across the lifecycle, validates that products deliver customer value and quality, and manages vendor execution against statements of work. It also sets priorities for shared-function Technical Product Managers. This position leads and develops product management professionals, setting strategic and tactical direction, performance standards, and expectations. It fosters a collaborative, high-engagement team culture and oversees hiring, onboarding, training, performance management, coaching, and career development.

Requirements

Bachelor’s degree in business administration, marketing, computer science, software development, or a related field.
8–10 years of experience in IT product management, including at least 3–4 years in senior leadership roles.
Track record of successfully managing and launching insurance technology products.
Experience in P&C insurance technology delivery.
Demonstrated experience in vendor governance, statement-of-work negotiation, and investment proposals for enterprise technology platforms.
Experience with insurance SaaS platforms such as Guidewire or Majesco and vendor delivery models.
Track record of delivering cross-functional outcomes across multiple concurrent initiatives.
Working knowledge of underwriting workflows, policy administration, billing, and claims processes for Specialty lines.
Ability to work with ambiguity in a scaling organization and build structure while delivering outcomes.
Understanding of product management tools and processes, including agile methodologies, product lifecycle management, market research, and data analysis.
Strong strategic thinking and understanding of business dynamics to align product initiatives with business objectives.
Leadership skills to inspire and motivate a team, set a clear vision, and guide the team toward successful product outcomes.
Effective written and verbal communication skills for conveying product vision and collaborating with stakeholders and cross-functional teams.
Strong collaboration skills and ability to work with diverse teams, including engineering, architecture, and business teams.
Ability to make informed decisions about product direction, market opportunities, and competitive positioning; analyze complex situations and solve problems.
Ability to embrace new technologies, methodologies, and agile strategies.

Nice To Haves

Master’s degree.

Responsibilities

Own the Specialty Business Unit product roadmap and delivery outcomes, aligning them with enterprise strategy and business objectives.
Be accountable for Business Unit delivery outcomes across shared insurance functions, including Billing, Claims, Portals, Distribution, and Marketing.
Develop and communicate the technology product roadmap in alignment with Company goals and customer needs.
Oversee product planning with cross-functional teams, including feature prioritization, requirements definition, and roadmap creation across the product development lifecycle.
Lead and coordinate Technical Product Managers to achieve key performance indicators and collaborate with engineering, business stakeholders, marketing, and other departments.
Partner with LPM and Business Owners on market intelligence and industry trends, translating insights into roadmap priorities.
Represent the product roadmap to executive leadership, internal stakeholders, and customers.
Ensure the roadmap reflects customer needs as defined by business stakeholders and LPM.
Validate that products meet customer needs and maintain high-quality standards.
Manage Business Unit vendor delivery execution and ensure vendor teams meet statement-of-work commitments.
Set Business Unit roadmap priorities for shared-function Technical Product Managers.
Provide strategic and tactical direction to the product team, communicate organizational mission and values, and set standards for performance excellence.
Build a collaborative team culture that supports engagement, recognition, retention, continuous development, and high performance.
Manage hiring, onboarding, and training; set expectations and develop career paths for team members.
Conduct supervisory duties, including assigning and directing work, performance and salary reviews, recognition and discipline, resolving complaints and problems, coaching and mentoring, development planning, setting goals, forecasting staffing needs, and enforcing policies and procedures.