Associate Director, Strategic Marketing - BioPharma & CRO Solutions

Cell Signaling Technology•Danvers, MA

4d•$178,000 - $227,000

About The Position

Cell Signaling Technology (CST) is seeking an Associate Director, Strategic Marketing to lead, manage, and expand its antibody-based products and services for BioPharma and CRO customers. The role owns strategy, roadmap development, and commercialization for CST’s custom and customized services, including conjugation, mass spectrometry services, format and buffer customization, and antibody discovery and engineering. It also develops business cases for new custom capabilities and manages the antibody-based portfolio serving BioPharma discovery and clinical applications. The Associate Director leads a team of two—a Product Manager and a Product Marketing Manager—and works closely with CST’s Custom Solutions Lead. The role translates customer and segment knowledge into portfolio decisions, differentiated messaging, sales enablement, and go-to-market execution tailored to BioPharma and CRO workflows, regulatory context, quality expectations, and procurement models. The position reports to the Senior Director of Strategic Marketing. CST describes itself as a life sciences company founded, owned, and run by active research scientists. It emphasizes product and service quality, technological innovation, and scientific rigor. The company states that it joined 1% for the Planet as its first life science member and has committed to achieving net-zero emissions by 2029. CST also describes its workplace as safe, inclusive, and stimulating, and highlights employee development, community investment, and philanthropy. The stated starting base salary range is $178,000–$227,000 per year. Actual compensation within the range is determined by factors including relevant skills, qualifications, experience, and internal equity.

Requirements

Advanced degree (Master’s or PhD) in life sciences, such as molecular biology or biochemistry, or a related field.
10 or more years of experience in the life sciences industry.
Hands-on experience using antibody-based products and services in an industry setting, such as BioPharma, CRO, or a related setting.
At least 5 years of portfolio management experience, including proven experience managing a service portfolio such as custom or contract services.
Experience managing or leading a team.
Direct BioPharma or CRO experience through employment, selling to, or close partnerships with these organizations.
Experience with portfolio performance management, including revenue, margin, and lifecycle tracking.
Experience working with global sales channels and distributors.
Strong people leadership skills and a track record of building, coaching, and developing high-performing teams.
Deep technical expertise in antibody-based products and services, with the ability to translate it into portfolio and commercial decisions.
Strong portfolio performance management skills and a data-driven approach to prioritization.
Excellent communication and presentation skills, including the ability to explain complex scientific and commercial concepts to diverse audiences.
Ability to build strong cross-functional relationships.
Strong problem-solving skills and willingness to think outside the box.
Comfort working in a dynamic, fast-paced environment.
Customer-focused, collaborative, team-oriented approach to work.
Commitment to quality and continuous improvement in portfolio planning and delivery.

Nice To Haves

MBA.
Experience with antibody-based reagents or related life science tools.

Responsibilities

Develop a deep understanding of BioPharma and CRO customer segments, including segment size, growth drivers, and technology trends.
Design and execute market research, including customer interviews, surveys, and advisory boards, to guide portfolio investment.
Lead, coach, and develop a Product Manager and a Product Marketing Manager, setting goals and priorities and fostering collaboration with the Custom Solutions Lead.
Manage, expand, and maintain the roadmap for CST’s antibody-based portfolio supporting BioPharma discovery and clinical applications.
Own the strategy, roadmap, and commercialization of custom and customized services, including conjugation, mass spectrometry services, format and buffer customization, and custom antibody discovery and engineering.
Build and present data-driven business cases for portfolio additions and new custom capabilities.
Define pricing, contracting, and tiered service models for BioPharma and CRO buyers.
Partner cross-functionally to ensure product supply, custom service capacity, SLAs, and delivery standards meet BioPharma and CRO expectations.
Own positioning and messaging for CST’s reagent portfolio and develop segment-specific value propositions that reflect customer workflows, regulatory context, quality expectations, and procurement models.
Direct the creation of campaigns, collateral, and sales tools to drive adoption of the portfolio and custom services.
Partner with MarComm on web, collateral, and campaign content for the segment.
Develop and deliver sales and distributor training on the portfolio and custom services.
Define KPIs and report on segment-specific marketing and custom services commercialization performance to senior leadership.
Build and maintain relationships with BioPharma and CRO customers and KOLs to validate messaging, gather field intelligence, and inform the custom services roadmap.
Identify emerging customer needs and represent the BioPharma and CRO customer voice in cross-functional planning with R&D, Sales, and Operations.

Benefits

Medical insurance (BCBS) and dental insurance (Delta Dental) plans paid at 90%.
Vision insurance.
Life insurance.
Short-term and long-term disability coverage.
Flexible spending accounts.
401(k) plan with 6% match.
Tuition reimbursement.
Generous paid time off package.
Parental leave.
Pet insurance.
Employee Assistance Program.
Onsite subsidized cafeteria.
Free parking.
Health insurance and pay benefits.
Employee development and professional development plans.
Community investment programs and support for employee committees and philanthropy.