Associate Director, Operations & Strategy

Angi is seeking an analytical and energetic leader to drive Operations and Strategy for one of their business lines. The role involves owning strategy development and execution of projects to support the growth of Angi Service's marketplace. The responsibilities include analyzing supply and demand balance, ensuring the right pricing and product features, managing a team, and collaborating with various departments to solve challenging problems. The ideal candidate should have experience in tech marketplaces and strategy, with a strong analytical and problem-solving mindset.

• Lead marketplace metrics for multiple services across hundreds of US regions and sub-services, ensuring all customers have a great provider for their job
• Manage the incentives, provider payments, and features to ensure the highest level of bookings completion
• Ensure quality control and constantly improve the service delivery to exceed customer expectations
• Own the pro experience and pro retention, championing the pro base
• Test hypotheses quickly by conducting data analysis, market research, and user research to identify opportunities
• Work with Product and Engineering teams to automate processes and add features
• Work closely with the executive team on all operational strategic priorities

• Experience in tech marketplaces (startup preferred) and strategy (Top Tier consulting - Mckinsey/Bain/BCG or IB preferred)
• 5+ years of professional experience with evidence of increasing responsibility
• Analytical and structured problem solver, willing to get to the details and uncover key insights

• Competitive salary ranging from $145,000 - $155,000
• Year-end performance bonus and equity package
• Full medical, dental, and vision package
• Flexible vacation policy
• Pet discount plans
• Retirement plan with company match (401K)
• Opportunity to work with sharp, motivated teammates
• Solve unique challenges and make a difference in the world