Associate Director, Omnichannel Analytics

Revolution Medicines•Redwood City, CA

3d•Onsite

About The Position

Revolution Medicines is a global oncology company developing medicines for patients with RAS-addicted cancers. The Associate Director, Omnichannel Analytics will own the measurement strategy and optimization agenda for healthcare professional engagement across channels as the company grows its portfolio. Reporting to the Director, US Commercial Analytics, this role will build omnichannel measurement capabilities during live launches, including KPI frameworks, journey and trigger effectiveness methods, and experimentation approaches. The position will present recommendations to Brand, Marketing, and Commercial leadership and is based at the company’s headquarters in Redwood City, California. The role provides an integrated analytical view of customer engagement across field, email, paid media, web, and peer channels. It combines strategic leadership with hands-on work in SQL and Python notebooks in a modern cloud data platform, and includes directing agency, publisher, and vendor analytics deliverables. The position also supports cross-brand learning and performs other duties as assigned, including travel as needed.

Requirements

Bachelor’s degree and at least 6 years of progressive experience in data analytics and strategic analysis in Pharma or Biotech.
Demonstrated ownership of omnichannel or non-personal promotion measurement, including journey, trigger, and campaign analytics.
Experience designing and interpreting experiments, including test/control, A/B, holdout, and frequency tests, and translating results into channel and investment decisions.
Working knowledge of pharmaceutical commercial data, including claims and prescription data, HCP and account data, CRM and field activity data, and digital engagement data.
Experience partnering with media agencies and publishers to establish measurement plans, data feeds, taxonomy, tagging, and campaign-level reporting requirements.
Strong secondary analytical skills and the ability to translate data and insights into actionable recommendations for business growth.
Problem-solving experience leveraging research and analytical vendors, study designs, and quality vendor partnerships.
Willingness and ability to perform hands-on technical work, including writing SQL or Python in notebook environments, working directly in a modern cloud data platform, and building reusable, well-documented analytical assets.
Demonstrated use of generative AI tools to accelerate analytical work, such as conversational analytics agents or notebook and code assistants.
Collaborative, adaptable approach suited to a growing business.
Entrepreneurial mindset, tolerance for ambiguity, and passion for helping cancer patients.

Nice To Haves

Graduate degree and at least 8 years of progressive experience in data analytics and strategic analysis.
Targeted oncology or specialty-therapeutics experience, including support of one or more US product launches.
Experience with media and digital measurement ecosystems, including publisher delivery and cost files, creative metadata, media warehouse feeds, and web analytics.
Experience supporting next-best-action or personalization use cases in an omnichannel context.

Responsibilities

Own and evolve the omnichannel and non-personal promotion measurement roadmap across the portfolio, including measurement frameworks, KPI definitions, and standardized performance readouts.
Define and govern measures for journey progression, channel contribution, reach and frequency, and customer experience across brands, channels, and dashboards.
Evaluate trigger logic, including eligibility, suppression, lookback windows, signal volume, and downstream field or digital actions, and recommend journey-design changes based on relevance, timeliness, and impact.
Build and run the portfolio experimentation agenda, including holdouts, frequency tests, and audience and content experiments; translate results into channel mix, cadence, and content recommendations.
Provide an integrated view of the HCP journey across field, email, paid media, web, and peer channels, identifying over-, under-, and mis-sequenced engagement.
Advise senior Commercial and Marketing leaders on performance interpretation and optimization opportunities and lead recurring omnichannel performance and optimization reviews.
Maintain a reusable learning repository so insights from early launches inform subsequent launches.
Direct agency, publisher, and vendor analytics deliverables, ensuring alignment with scope, metric definitions, taxonomy, data feeds, and quality standards.
Partner with Brand Analytics, Advanced Analytics, Information Systems, the Omnichannel portfolio, and Marketing Teams.
Work hands-on in SQL and Python notebooks to query, prototype, and productionize analyses in a modern cloud data platform environment.
Perform other duties as assigned, including travel as needed.