Associate Director, Omnichannel Analytics

Revolution Medicines•Redwood City, CA

4d•$186,000 - $233,000•Onsite

About The Position

Reporting to the Director, US Commercial Analytics, the Associate Director, Omnichannel Analytics owns the measurement strategy and optimization agenda for how Revolution Medicines engages healthcare professionals across channels. As the company scales from a single approved medicine to a multi-brand portfolio spanning pancreatic and lung cancers, this role provides analytical leadership for coordinated engagement across field, email, media, web, and other channels. The position builds omnichannel measurement capability during live launches, including KPI frameworks, trigger and journey effectiveness methods, and an experimentation agenda. It uses these methods to recommend how, when, and through which channels the company should engage customers, and presents recommendations to Brand, Marketing, and Commercial leadership. The role is based at the company's headquarters in Redwood City, California, and calls for a hands-on analytics leader in a fast-paced, high-growth environment.

Requirements

Bachelor's degree and 6 or more years of progressive experience in data analytics and strategic analysis in Pharma/Biotech.
Demonstrated ownership of omnichannel or non-personal promotion measurement, including journey, trigger, and campaign analytics.
Experience designing and interpreting experiments, including test/control, A/B, holdout, and frequency tests, and translating results into channel and investment decisions.
Working knowledge of pharmaceutical commercial data, including claims and prescription data, HCP and account data, CRM and field activity data, and digital engagement data.
Experience partnering with media agencies and publishers to establish measurement plans, data feeds, taxonomy, tagging, and campaign-level reporting requirements.
Strong secondary analytical skills and the ability to translate data and insights into actionable recommendations for business growth.
Strong problem-solving skills and experience using research and analytical vendors, study designs, and quality vendor partnerships.
Enthusiasm for hands-on technical work, including writing SQL or Python in notebook environments, working directly in a modern cloud data platform, and building reusable, well-documented analytical assets.
Demonstrated use of generative AI tools to accelerate analytical work, such as conversational analytics agents or notebook and code assistants.
Collaborative team approach and adaptability to meet the needs of a growing business.
Entrepreneurial mindset, tolerance for ambiguity, and passion for helping cancer patients.

Nice To Haves

Graduate degree and 8 or more years of progressive experience in data analytics and strategic analysis.
Targeted oncology or specialty-therapeutics experience, including support of one or more US product launches.
Experience with media and digital measurement ecosystems, including publisher delivery and cost files, creative metadata, media warehouse feeds, and web analytics.
Experience supporting next-best-action or personalization use cases in an omnichannel context.

Responsibilities

Own and evolve the omnichannel and non-personal promotion (NPP) measurement roadmap across the portfolio, including measurement frameworks, KPI definitions, and standardized performance readouts aligned to brand and marketing decision cycles.
Define journey progression, channel contribution, reach and frequency, and customer-experience measures; govern and document definitions and ensure consistent application across brands, channels, and dashboards.
Evaluate trigger logic, including eligibility, suppression, lookback windows, signal volume, and downstream field or digital action; recommend journey-design changes based on relevance, timeliness, and measured impact.
Build and run the portfolio experimentation agenda, including holdouts, frequency tests, and audience and content experiments; translate findings into channel mix, cadence, and content recommendations.
Provide an integrated view of the HCP journey across field, email, paid media, web, and peer channels, identifying over-, under-, and mis-sequenced engagement.
Advise senior Commercial and Marketing leaders on performance interpretation and optimization opportunities, and lead recurring omnichannel performance and optimization reviews.
Maintain a reusable learning repository so insights from the first launch inform subsequent launches.
Direct agency, publisher, and vendor analytics deliverables against defined scope, metric definitions, taxonomy, data feeds, and quality standards.
Partner effectively with Brand Analytics, Advanced Analytics, Information Systems, the Omnichannel portfolio, and Marketing Teams.
Work hands-on in SQL and Python notebooks to query, prototype, and productionize analyses in a modern cloud data platform environment.
Perform other duties as assigned, including travel as needed.