Associate Director of Community Living

DELTA COMMUNITY SUPPORTS•Upper Darby, PA

3d•$60,000 - $65,000

About The Position

The Associate Director of Community Living is responsible for the overall management of day programming services, including Community Participation Supports provided in the facility and community. The position advances Delta’s mission to enrich the lives of individuals and families through outstanding community-based supports and mutually rewarding relationships, and its values of customer focus, performance excellence, and learning and growth. The role reports to the Director of Community Living. The position works with the Director of Community Living to develop and implement the center’s overall plan; manages admissions and transitions for prospective Adult Day and Older Adult participants; and ensures compliance with applicable funding and licensing requirements. It supports inclusion, community participation, individual rights, and positive social interaction while overseeing staffing, training, personnel development, budgets, records, safety, incident response, audits, and reporting. The role also represents the division to external organizations and officials, contributes to quality improvement and expansion projects, and participates in required meetings and training.

Requirements

Strong customer service and collaboration skills.
Ability to work effectively with people and facilitate their growth and development.
Ability to develop knowledge of, respect for, and skills to engage with people of different cultures or backgrounds.
Demonstrated commitment to equity, diversity, and inclusion.
High standards of accuracy in carrying out duties and responsibilities.
Strong organization, time management, and prioritization skills, including the ability to balance multiple priorities.
Ability to self-direct, manage pace, multitask, and work under deadline pressure and conflicting priorities.
Advanced proficiency in Microsoft Office, especially Word, PowerPoint, and Excel, and ability to learn new software.
Advanced proficiency with computer systems or ability to learn their operation.
Ability to read, write, and speak English; communicate effectively with diverse constituencies; and perform arithmetic calculations.
Ability to use a telephone, voicemail, copier, facsimile machine, computer, and calculator.
Ability to apply knowledge of issues affecting individuals living in the community and resources for successful integration.
Ability to apply prevailing human services ideologies.
Valid driver’s license and ability to operate vehicles in accordance with applicable state laws, insurance provider requirements, and company policies and procedures.
One of the following education and experience combinations: a master’s degree or above from an accredited college or university and one year of work experience directly with people with intellectual disabilities; a bachelor’s degree from an accredited college or university and two years of such experience; or an associate’s degree or 60 credit hours from an accredited college or university and four years of experience supervising community-based programs working directly with people with intellectual disabilities and/or autism.

Responsibilities

Develop the center’s overall plan with the Director of Community Living and supervise its implementation.
Review and evaluate prospective Adult Day and Older Adult participants, arrange meetings, facilitate required documentation, and coordinate admissions and transitions.
Maintain and enforce compliance with funding and licensing requirements, including applicable Office of Developmental Programs regulations.
Build relationships with formal and informal community groups that support individuals with disabilities.
Ensure appropriate staff coverage, provide coverage as needed, and align staffing with departmental budget goals.
Oversee staff and family training and orientation on inclusion and its practical implementation.
Develop opportunities for inclusion in integrated community activities and develop volunteer resources.
Promote positive social interaction and ensure individuals are encouraged to exercise their rights and that those rights are protected.
Supervise recruitment, interviewing, hiring, training, development, and evaluation of center employees.
Monitor staff compliance with state, county, and Delta policies and procedures.
Develop and submit budget requests, and maintain fiscal control of expenditures to support the approved balanced budget.
Submit required and requested reports to county and state entities and the President’s office.
Represent the Division to other agencies, local and state officials, and the public.
Oversee maintenance of digital case files in coordination with Program Specialists.
Ensure Unusual Incident Reports are submitted on time and reviewed and approved by the Director of Community Living.
Ensure investigations are conducted when required or assigned by the Director of Community Living.
Continuously analyze program risks and develop corrective plans to prevent potential incidents.
Ensure safety compliance for participants and staff in the Day Support setting.
Ensure daily attendance is reviewed and entered into Evolv.
Review community outings entered into Evolv by Community Support Professionals and/or Program Specialists.
Ensure case notes comply with ODP and other licensing entity guidelines.
Participate in licensing and audit preparation and conduct documented internal audits.
Assist with organization-wide expansion projects and promote continuous quality improvement.
Demonstrate ethical and professional conduct, attend required meetings and training, and perform other assigned duties.