Associate Director, Commercial Training Rare Disease
About The Position
The Associate Director, Commercial Training, Rare Disease is responsible for developing product, disease-state, competitive-landscape, and skills training for field personnel across Ipsen’s Rare Disease portfolio. The role includes operational planning and implementation of the annual training program, facilitating training classes, and supporting learning-program and skills-training implementation for field leadership and clinical sales specialists. The Associate Director manages agency projects and execution of newly developed training programs, including legal, regulatory, and medical approval processes. The position also collects best practices from global colleagues and U.S. franchises and works with Marketing and HR to develop, deliver, and improve training. The role monitors program budgets and manages project scope as needed.
Requirements
- At least 8 years of biopharma commercial experience.
- At least 2 years of experience in the Rare Disease therapeutic area.
- Strong facilitation and presentation skills.
- Knowledge of selling principles.
- A BA/BS degree is required.
Nice To Haves
- Advanced degree.
- Regional field trainer experience.
- GI/Hepatology experience.
- Knowledge of adult learning principles.
- Knowledge of pharmaceutical sales-execution and implementation systems, especially ACTO, Veeva, and iEngage.
Responsibilities
- Coordinate and execute delivery of field-force training programs for Rare Disease commercial teams.
- Implement and enhance the four-step Rare training program, including development of the RARE training brand.
- Assess employees’ skills, talents, performance, and productivity; prepare written evaluations and recommend improvements.
- Oversee key Rare training operations, including ordering, stocking, and shipping training materials.
- Research training materials and supplies that could improve training procedures and provide value to employees.
- Onboard new hires, assign them to training sessions, and suggest program enhancements.
- Identify future training needs and create curricula to address them.
- Identify gaps in training materials or content and develop ways to address them.
- Collaborate regularly with Marketing to drive training-program development and implementation.
- Contribute to the design, development, and analysis of cross-functional training and support improvements in field-force effectiveness.
- Work with the HR team BOS Training Development Lead to maintain and deliver training content through the IPSEN Global Learning Platform (iLearn LMS), ACTO rapid eLearning development and deployment, and the ACTO iPad application.
- Facilitate onboarding to essential execution systems, including Veeva and iEngage.
- Manage certification administration and execution.
- Monitor program budgets and manage project scope as needed.
- Manage agency project execution and legal, regulatory, and medical approval processes for training initiatives.
- Collect best practices from global colleagues and U.S. franchises.
Benefits
- 401(k) with company contributions.
- Group medical, dental, and vision coverage.
- Life and disability insurance, including short- and long-term disability insurance.
- Flexible spending accounts.
- Parental leave.
- Paid time off.
- Discretionary winter shutdown.
- Well-being allowance.
- Commuter benefits.
- Incentive compensation program eligibility.
- Long-term incentives program eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Director
