Associate Data Center Support Services Technician - Catalyst Conversion

Oracle•Abilene, TX

2d•Onsite

About The Position

This trainee conversion requisition is only for current Abilene Catalyst Data Center Technicians who started on August 31, 2026, to be rehired for full-time roles. Oracle Cloud Infrastructure (OCI) designs, deploys, optimizes, and operates infrastructure supporting a global network of data centers. The technician will join the Infrastructure Operations team at Oracle’s Abilene, Texas data center and help keep the cloud platform available, secure, and efficient, working alongside teams in software, hardware, networking, security, and logistics. The role combines data center logistics and operational support with hands-on hardware troubleshooting and maintenance. It is physically demanding and involves practical work rather than primarily desk-based tasks. Work may include non-standard hours, weekends, night shifts, holidays, and shift-based schedules as required. Reliable transportation to the Abilene data center using the employee’s own vehicle is required. Visa sponsorship is not available.

Requirements

Completion of the 12-week Catalyst Data Center Training Program.
High school diploma or equivalent.
Enthusiasm for technology and a strong desire to begin a career in data center operations.
Willingness to learn new technical skills and follow established processes precisely.
Ability to collaborate effectively in an inclusive team environment.
Solid understanding of fundamental mathematical and computational concepts.
Professional demeanor and strong communication skills.
Ability to perform physically demanding, hands-on work rather than primarily desk-based tasks.
Ability to lift up to 50 pounds, climb ladders, and work in tight spaces as required.
Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required.
Must have a personal vehicle for reliable transportation to the Abilene, Texas data center.
Must be able to work without U.S. immigration sponsorship.

Nice To Haves

Basic understanding of computer hardware and networking concepts.

Responsibilities

Inspect and accept or reject goods, verify shipments, and track inbound and outbound activity.
Maintain accurate asset location records and perform inventory cycle counts.
Safely move and stage equipment and support hardware installation and removal.
Coordinate with construction, engineering, and vendors to meet project deliverables.
Ensure safety and security compliance in logistics operations.
Document equipment movements and analyze logistics processes for improvements.
Escort and supervise third-party vendors during maintenance.
Diagnose and resolve hardware issues involving servers, network devices, and storage systems.
Replace faulty hardware components, including CPUs, RAM, drives, cards, power components, and cables.
Install and decommission equipment during system upgrades or refreshes.
Perform routine equipment and system maintenance.
Monitor for issues and respond promptly to minimize downtime.
Collaborate with internal engineering teams and vendors to resolve complex issues.
Manage and update service tickets.
Follow standard operating and maintenance procedures.
Maintain cleanliness and security in operational areas.

Benefits

Medical, dental, and vision insurance, including expert medical opinion.
Short-term and long-term disability insurance.
Life insurance and AD&D.
Supplemental life insurance for employees, spouses, and children.
Health care and dependent care Flexible Spending Accounts.
Pre-tax commuter and parking benefits.
401(k) Savings and Investment Plan with company match.
Paid time off, including flexible vacation for eligible salaried, non-overtime-eligible employees and accrued vacation for other eligible employees.
11 paid holidays.
Paid sick leave: 72 hours upon hire, refreshed each calendar year, with unused time carried over up to a maximum of 112 hours.
Paid parental leave.
Adoption assistance.
Employee Stock Purchase Plan.
Financial planning and group legal benefits.
Voluntary auto, homeowner, and pet insurance.