Associate Data Center Support Services Technician - Catalyst Conversion

Oracle • Ashburn, VA

22h • Onsite

About The Position

Oracle Cloud Infrastructure is hiring current Ashburn Catalyst Data Center Technicians who began on August 31, 2026, for full-time roles supporting its data center operations in Ashburn, Virginia. The technician helps maintain the availability, security, and efficiency of Oracle’s cloud platform by supporting logistics, hardware operations, and equipment maintenance alongside teams in software, hardware, networking, security, and logistics.

The role covers shipping and receiving, inventory and equipment movement, vendor escorting, hardware break-fix, installation and decommissioning, routine maintenance, service-ticket management, and adherence to operational, safety, and security procedures. It is physically demanding and hands-on rather than desk-based, and may require non-standard, shift-based hours, including weekends, nights, and holidays. Applicants must have their own reliable transportation to the Ashburn data center. Visa sponsorship is not available.

Requirements

• Must be a current Ashburn Catalyst Data Center Technician who started on August 31, 2026, and must have completed the 12-week Catalyst Data Center Training Program.
• High school diploma or equivalent is required; alternatively, the stated education and experience pathways include an associate degree in Computer Science, Information Technology, Data Center Operations, or a related field.
• Minimum qualifications include either 2 years of client-facing direct customer support and service, data center, or related field experience; a high school diploma, GED, or equivalent plus 1 year of such experience; or an associate degree in a specified or related field.
• Enthusiasm for technology and a strong desire to begin a career in data center operations.
• Willingness to learn technical skills and follow established processes precisely.
• Ability to collaborate effectively in an inclusive team environment.
• Solid understanding of fundamental mathematical and computational concepts.
• Professional demeanor and strong communication skills.
• Able to perform hands-on, physically demanding work rather than desk-based tasks.
• Able to lift up to 50 pounds, climb ladders, and work in tight spaces as required.
• Able to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required.
• Must have a personal vehicle for reliable transportation to the Ashburn, Virginia data center.
• Must not require U.S. immigration sponsorship now or in the future; Oracle states that it cannot provide sponsorship.

Nice To Haves

• Basic understanding of computer hardware and networking concepts.

Responsibilities

• Inspect, accept or reject goods, verify shipments, and track inbound and outbound activity.
• Maintain accurate asset location records and perform inventory cycle counts.
• Safely move and stage equipment and support hardware installation and removal.
• Coordinate with construction, engineering, and vendors to meet project deliverables.
• Ensure safety and security compliance in logistics operations.
• Document equipment movements and analyze logistics processes for improvements.
• Escort and supervise third-party vendors during maintenance.
• Diagnose and resolve hardware issues involving servers, network devices, and storage systems.
• Replace faulty hardware components, including CPUs, RAM, drives, cards, power components, and cables.
• Install and decommission equipment during system upgrades or refreshes.
• Perform routine equipment and system maintenance.
• Monitor for issues and respond promptly to minimize downtime.
• Collaborate with engineering teams and vendors to resolve complex issues.
• Manage and update service tickets.
• Follow standard operating and maintenance procedures.
• Maintain cleanliness and security of operational areas.

Benefits

• Competitive benefits, including flexible medical, life insurance, and retirement options.
• Volunteer programs that encourage employees to give back to their communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED