Associate Data Center Support Services Technician - Catalyst Conversion

Oracle • Abilene, TX

1d • Onsite

About The Position

Oracle Cloud Infrastructure is hiring current Abilene Catalyst Data Center Technicians who began the program on August 31, 2026, for full-time conversion roles. The Associate Data Center Support Services Technician works on the Infrastructure Operations team at Oracle’s Abilene, Texas data center, helping maintain the availability, security, and efficiency of Oracle’s cloud platform. The role supports logistics and hardware operations and collaborates with teams in software, hardware, networking, security, engineering, and logistics.

Responsibilities include managing shipments and inventory, moving and staging equipment, coordinating with vendors and project teams, and ensuring operational safety and security. The technician also diagnoses and repairs server, network, and storage hardware, performs equipment installation and decommissioning, carries out routine maintenance, responds to issues, maintains service tickets, and follows established procedures.

This is hands-on, physically demanding work rather than a desk-based role. The position may require non-standard hours, including weekends, night shifts, holidays, and shift-based schedules. Reliable personal transportation to the Abilene data center is required. Visa sponsorship is not available.

Requirements

• Must be a current Abilene Catalyst Data Center Technician who started on August 31, 2026, and completed the 12-week Catalyst Data Center Training Program.
• High school diploma or equivalent required for the trainee conversion requisition.
• Minimum qualifications include either 2 years of client-facing, direct customer support and service, data center, or related field experience; or a high school diploma, GED, or equivalent and 1 year of such experience; or an associate degree in Computer Science, Information Technology, Data Center Operations, or a related field.
• Enthusiasm for technology and a strong desire to begin a career in data center operations.
• Willingness to learn technical skills and follow established processes precisely.
• Ability to collaborate effectively in an inclusive team environment.
• Solid understanding of fundamental mathematical and computational concepts.
• Professional demeanor and strong communication skills.
• Able to lift up to 50 pounds, climb ladders, and work in tight spaces as required.
• Able to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required.
• Must have a personal vehicle for reliable transportation to the Abilene, Texas data center.
• Visa sponsorship is not available, now or in the future.

Nice To Haves

• Basic understanding of computer hardware and networking concepts.

Responsibilities

• Inspect, accept or reject goods, verify shipments, and track inbound and outbound activity.
• Maintain accurate asset location records and perform inventory cycle counts.
• Safely move and stage equipment and support hardware installation and removal.
• Coordinate with construction, engineering, and vendors to meet project deliverables.
• Ensure safety and security compliance in logistics operations.
• Document equipment movements and analyze logistics for process improvements.
• Escort and supervise third-party vendors during maintenance.
• Diagnose and resolve hardware issues involving servers, network devices, and storage systems.
• Replace faulty hardware components, including CPUs, RAM, drives, cards, power components, and cables.
• Install and decommission equipment during system upgrades or refreshes.
• Perform routine equipment and system maintenance.
• Monitor for issues and respond promptly to minimize downtime.
• Collaborate with internal engineering teams and vendors to resolve complex issues.
• Manage and update service tickets.
• Follow standard operating and maintenance procedures.
• Maintain cleanliness and security in operational areas.

Benefits

• Competitive benefits supporting employees with flexible medical, life insurance, and retirement options.
• Volunteer programs that encourage employees to give back to their communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED