Associate Data Center Support Services Technician - Catalyst Conversion

Oracle•Ashburn, VA

2d•Onsite

About The Position

This Catalyst conversion requisition is only for current Ashburn Catalyst Data Center Technicians who started on August 31, 2026, to be rehired for full-time roles. Oracle Cloud Infrastructure (OCI) designs, deploys, optimizes, and operates infrastructure supporting a global network of data centers. In this role, you will join the Infrastructure Operations team at Oracle’s Ashburn, Virginia data center and help keep the cloud platform available, secure, and efficient. You will work with teams across software, hardware, networking, security, and logistics to support Oracle’s data center environments. The position combines logistics and operations work with hands-on hardware troubleshooting and maintenance. It involves physically demanding, non-desk-based tasks and may require non-standard hours, including weekends, night shifts, holidays, and shift-based schedules. The role requires reliable transportation to the Ashburn data center using your own vehicle. Visa sponsorship is not available.

Requirements

Completion of the 12-week Catalyst Data Center Training Program.
High school diploma or equivalent.
Enthusiasm for technology and a strong desire to begin a career in data center operations.
Willingness to learn new technical skills and follow established processes precisely.
Ability to collaborate effectively in an inclusive team environment.
Solid understanding of fundamental mathematical and computational concepts.
Professional demeanor and strong communication skills.
Ability to perform physically demanding, hands-on work rather than desk-based tasks.
Ability to lift up to 50 pounds, climb ladders, and work in tight spaces as required.
Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required.
Must have a personal vehicle for reliable transportation to the Ashburn, Virginia data center.
Must be able to work in the United States without current or future immigration sponsorship.

Nice To Haves

Basic understanding of computer hardware and networking concepts.

Responsibilities

Inspect, accept or reject goods, verify shipments, and track inbound and outbound shipping activity.
Maintain accurate asset location records and perform inventory cycle counts.
Safely move and stage equipment and support hardware installation and removal.
Coordinate with construction, engineering, and vendors to meet project deliverables.
Ensure safety and security compliance in logistics operations.
Document equipment movements and analyze logistics processes for improvement opportunities.
Escort and supervise third-party vendors during maintenance.
Diagnose and resolve hardware issues involving servers, network devices, and storage systems.
Replace faulty components, including CPUs, RAM, drives, cards, power components, and cables.
Install and decommission equipment during system upgrades or refreshes.
Perform routine equipment and system maintenance.
Monitor for issues and respond promptly to minimize downtime.
Collaborate with internal engineering teams and vendors to resolve complex issues.
Manage and update service tickets.
Follow standard operating and maintenance procedures.
Maintain cleanliness and security of operational areas.