Associate Community Banker

First Interstate BancSystem•Clarinda, IA

27d•Onsite

About The Position

The Associate Community Banker delivers personalized client service by holding financial conversations with clients and prospects to determine their needs and provide appropriate solutions. The position maintains client relationships, emphasizing First Interstate Bank's Service Commitments and acting in accordance with the bank's vision and values. This role is located at the Clarinda, Iowa branch.

Requirements

High school diploma or GED.
Banking or related experience.
Strong attention to detail; ability to follow verbal and written instructions while maintaining confidentiality.
Tact and diplomacy when interacting with clients and coworkers.
Working knowledge of personal computers and Microsoft programs, and strong 10-key skills.
Working knowledge of digital platforms, CRM systems, and emerging technologies.
Ability to read and comprehend simple instructions, correspondence, and memos, and to write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations.
Ability to perform basic arithmetic, compute rates and percentages, and interpret bar graphs.
Ability to apply common-sense understanding to detailed but uncomplicated instructions and solve problems involving a few concrete variables in standardized situations.
Timely completion of work and ability to adjust to workload demands and deadlines.
Ability to produce complete and accurate work with professionalism, take initiative, and serve as a positive example.
Regular and predictable attendance is required.
Travel as needed.

Nice To Haves

Registered Mortgage Loan Originator certification under the SAFE Act.

Responsibilities

Provide personalized in-person and phone service by answering questions, assisting with issues, and offering solutions.
Open and maintain products such as consumer and basic business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, and consumer credit cards.
Perform teller duties, including check cashing, deposits, withdrawals, loan payments, and accurately counting currency and coin.
May discuss and process new consumer loan requests.
Hold financial conversations with clients and prospects to identify needs and provide appropriate solutions.
Identify and document referrals to other lines of business, including Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management, using 360 View.
Build client relationships through proactive outreach and follow-up.
Complete work accurately with minimal errors.
Participate in volunteer activities and financial education efforts.
Stay current on regulatory changes and comply with applicable bank regulations, policies, and procedures.
Perform other duties as assigned.