Associate Community Banker
First Interstate•Spokane, WA
•$21 - $32•Onsite
About The Position
The Associate Community Banker delivers personalized client service by holding financial conversations with clients and prospects to determine their needs and provide appropriate solutions. The role maintains client relationships, with emphasis on First Interstate Bank's Service Commitments and in accordance with the bank's vision and values. This position is located at the Spokane, Washington Northside branch.
Requirements
- High school diploma or General Education Degree (GED).
- Banking or related experience.
- Strong attention to detail; ability to follow verbal and written instructions while maintaining confidentiality.
- Tact and diplomacy when interacting with clients and coworkers.
- Working knowledge of personal computers and Microsoft programs, and strong 10-key skills.
- Working knowledge of digital platforms, CRM systems, and emerging technologies.
- Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
- Ability to present information effectively in one-on-one and small-group situations.
- Ability to perform basic arithmetic, compute rates and percentages, and draw and interpret bar graphs.
- Common-sense understanding and problem-solving ability in standardized situations involving a few concrete variables.
- Ability to complete work on time, adjust to workload demands, meet deadlines, and produce complete and accurate work.
- Initiative and professionalism, including serving as a positive example for others.
- Regular and predictable attendance is required.
Nice To Haves
- Registered Mortgage Loan Originator per the SAFE Act.
Responsibilities
- Deliver personalized client service in person and over the phone by answering questions, assisting with issues, and offering solutions.
- Open and maintain consumer and basic business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, consumer credit cards, and other products.
- Perform teller duties, including check cashing, deposits, withdrawals, loan payments, and accurately counting currency and coin.
- May discuss and process new consumer loan requests.
- Hold financial conversations with clients and prospects to determine needs and provide appropriate solutions.
- Identify referral opportunities to other lines of business, including Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management; use 360 View to document referrals and other client activity.
- Build client relationships through proactive outreach and follow-up.
- Complete work accurately with minimal errors.
- Participate in volunteer activities and financial education efforts.
- Stay current on regulatory changes and comply with bank regulations, policies, and procedures related to assigned job functions.
- Perform other duties as assigned.
Benefits
- Paid time off, including accrued PTO and paid sick time.
- Paid federal holidays.
- Child Care Assistance Program for eligible dependents.
- Exercise reimbursement program.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Short-term and long-term disability benefits.
- Life insurance.
- Flexible spending accounts.
- Health savings account.
- Employee assistance program.
- 401(k).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
