Associate Clinical Oncology Specialist

Natera•Los Angeles, CA

About The Position

The Associate Clinical Oncology Specialist (ACOS) contributes to account sales, service, and support activities for Natera’s Oncology products. The role focuses on helping patients adhere to prescribed testing cadence to improve outcomes, identifying opportunities to improve clinical workflows and test fulfillment, and supporting internal systems and processes. The ACOS cultivates relationships with oncology customers and internal partners to support Signatera patient retention and unit growth within existing accounts. The territory is Los Angeles North, covering the San Fernando Valley, Glendale, Burbank, Ventura County, and extending north to Santa Barbara. Candidates are expected to reside in the territory. Duties are typically performed in a medical office or hospital setting, with 25–50% travel required. Work outside normal hours, including evenings and weekends, may occasionally be required. The compensation package includes base salary, uncapped commission, a car allowance program, and Restricted Stock Units (RSUs). The stated first-year on-target earnings (OTE) range is $110,000–$130,000. OTE is an estimate based on achieving 100% of performance goals and is not guaranteed. Natera describes itself as a global leader in cell-free DNA testing, focused on oncology, women’s health, and organ health. Its mission is to make personalized genetic testing and diagnostics part of standard care to support earlier, more targeted interventions. The company offers eligible employees and dependents medical, dental, vision, life, and disability plans. Other stated benefits include free testing for employees and immediate family, fertility care benefits, pregnancy and baby bonding leave, 401(k) benefits, commuter benefits, and an employee referral program.

Requirements

Bachelor’s degree preferred, or an associate degree with at least four years of relevant experience.
Medical assistant, clinical support, patient liaison, or nursing background in oncology, or at least two years of medical sales experience.
Strong interpersonal and analytical skills, with the ability to work independently and achieve results.
Excellent written and verbal communication and organizational skills, including the ability to present effectively to internal and external customers.
Effective time management skills and demonstrated ability to assess and prioritize work.
Proficiency in Microsoft PowerPoint, Excel, and Gmail.
Ability to understand data spreadsheets and technologies.
Ability to quickly learn software and reporting systems.
Ability to use a computer keyboard, communicate by telephone, and read printed material.
Ability to travel 25–50% and reside in the Los Angeles North territory.

Nice To Haves

Bachelor’s degree.
Experience as a medical assistant, in clinical support, as a patient liaison, or in oncology nursing.
Medical sales experience.

Responsibilities

Work with the assigned Clinical Oncology Specialist (COS) to grow, maintain, and support existing customers.
Build relationships with key personnel at assigned oncology accounts to facilitate unit growth.
Analyze and monitor patient testing to help ensure patients remain on the protocol prescribed by the oncologist.
Assess the needs of medical professionals and staff, focusing on customer support, logistics coordination, and problem solving.
Become an expert on Natera Oncology products and processes to maximize effectiveness in the field.
Educate medical professionals on tools and resources that facilitate test order management.
Use and maintain internal reports of key performance indicators related to patient retention and fulfilled order volume.
Partner with internal stakeholders, including sales representatives, patient coordinators, and territory managers, to support outcomes for patients and providers.
Identify opportunities to improve clinical workflows, test fulfillment, internal systems, and processes.

Benefits

Competitive benefits, including medical, dental, vision, life, and disability plans for eligible employees and their dependents.
Free testing for employees and their immediate families.
Fertility care benefits.
Pregnancy and baby bonding leave.
401(k) benefits.
Commuter benefits.
Employee referral program.
Uncapped commission.
Car allowance program.
Restricted Stock Units (RSUs).