Associate Clinical Oncology Specialist

Natera•New York City, NY

15h

About The Position

The Associate Clinical Oncology Specialist (ACOS) contributes to account sales, service, and support for Natera’s Oncology products. The role focuses on helping patients adhere to their oncologist-prescribed testing cadence to improve outcomes, identifying opportunities to improve clinical workflows and test fulfillment, and supporting internal systems and processes. The ACOS cultivates relationships with customers and internal partners to support Signatera patient retention and unit growth within existing accounts. The territory includes the east side of Manhattan, including Lenox Hill and the Upper East Side.

Requirements

At least 2 years of field business-to-business sales experience.
Strong interpersonal and analytical skills.
Ability to think strategically and execute tactically.
Sense of urgency, self-motivation, and ability to work independently in a fast-paced environment.
Excellent written and verbal communication and organizational skills, including the ability to present effectively to internal and external customers.
Effective time-management skills and ability to assess and prioritize.
Proficiency in Microsoft PowerPoint, Excel, and Gmail.
Ability to understand data spreadsheets and technologies.
Demonstrated ability to learn software and reporting systems quickly.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Work with assigned Clinical Oncology Specialists (COS) to grow, maintain, and support existing customers.
Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
Analyze and monitor patient testing to help ensure patients remain on the protocol prescribed by their oncologist.
Assess the needs of medical professionals and staff, focusing on customer support, logistics coordination, and problem-solving.
Become knowledgeable about Natera Oncology products and processes to maximize effectiveness in the field.
Educate medical professionals about Natera tools and resources for test order management.
Use and maintain internal reports of key performance indicators related to patient retention and fulfilled order volume.
Partner with internal stakeholders, including sales representatives, patient coordinators, and territory managers, to achieve strong outcomes for patients and providers.

Benefits

Comprehensive medical, dental, vision, life, and disability plans for eligible employees and their dependents.
Free testing for employees and their immediate families.
Fertility care benefits.
Pregnancy and baby bonding leave.
401(k) benefits.
Commuter benefits.
Employee referral program.
Competitive base salary with uncapped quarterly commissions.
Car allowance.
Restricted Stock Units.