Associate Clinical Oncology Specialist

Natera • Shreveport, LA

4d • Remote

About The Position

The Associate Clinical Oncology Specialist (ACOS) contributes to account sales, service, and support activities for Natera Oncology products. The role focuses on helping patients adhere to their oncologist-prescribed testing cadence and improving patient outcomes. The specialist identifies opportunities to improve clinical workflows, test fulfillment, internal systems, and processes while building relationships with oncology account personnel and collaborating with customers and internal partners to support Signatera patient retention and unit growth. The designated territory covers Tyler, Texas; Natera ideally seeks someone who lives in Shreveport, Louisiana, or the surrounding area. The position is remote in the USA and requires 25–50% travel.

Requirements

• Bachelor’s degree preferred, or an Associate’s degree with at least 4 years of relevant experience.
• Medical assistant, clinical support, patient liaison, or nursing background, or at least 2 years of sales experience.
• Strong interpersonal and analytical skills; ability to think strategically and execute tactically.
• Self-motivated, flexible, results-oriented, and able to thrive in ambiguous environments.
• Ability to work independently, act with urgency, and succeed in a fast-paced environment.
• Excellent written and verbal communication and organizational skills, including the ability to present effectively to internal and external customers.
• Effective time-management skills and ability to assess and prioritize work.
• Proficiency in Microsoft PowerPoint, Excel, and Gmail.
• Ability to understand data spreadsheets and technologies.
• Demonstrated ability to quickly learn software and reporting systems.

Nice To Haves

• Bachelor’s degree.

Responsibilities

• Work with the assigned Clinical Oncology Specialist to grow, maintain, and support existing customers.
• Build relationships with key personnel at assigned oncology accounts to facilitate unit growth.
• Analyze and monitor patient testing to help ensure patients remain on the protocol prescribed by their oncologist.
• Assess the needs of medical professionals and staff, focusing on customer support, logistics coordination, and problem solving.
• Become an expert on Natera Oncology products and processes to maximize effectiveness in the field.
• Educate medical professionals on Natera tools and resources for test order management.
• Use and maintain internal reports on key performance indicators related to patient retention and fulfilled order volume.
• Partner with internal stakeholders, including sales representatives, patient coordinators, and territory managers, to achieve the best outcomes for patients and providers.

Benefits

• Uncapped commission
• Car allowance program
• Restricted Stock Units (RSUs)
• Comprehensive medical, dental, vision, life, and disability plans for eligible employees and their dependents
• Free testing for employees and their immediate families
• Fertility care benefits
• Pregnancy and baby bonding leave
• 401(k) benefits
• Commuter benefits
• Employee referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree