Associate Clinical Oncology Specialist
About The Position
The Associate Clinical Oncology Specialist (ACOS) contributes to account sales, service, and support activities for Natera Oncology products. The role focuses on helping patients adhere to prescribed testing cadence to improve outcomes, identifying opportunities to improve clinical workflows and test fulfillment, and supporting internal systems and processes. The ACOS cultivates relationships with customers and internal partners to support Signatera patient retention and unit growth within existing accounts. The designated territory covers Dallas, and the position is listed as Remote USA.
Requirements
- Bachelor’s degree preferred, or an Associate’s degree with at least 4 years of relevant experience.
- Medical assistant, clinical support, patient liaison, or nursing background, or at least 2 years of sales experience.
- Strong interpersonal and analytical skills; flexibility, self-motivation, and results orientation.
- Ability to think strategically and execute tactically.
- Ability to work independently, act with urgency, and thrive in a fast-paced and ambiguous environment.
- Excellent written and verbal communication and organizational skills, including the ability to present effectively to internal and external customers.
- Effective time-management skills and ability to assess and prioritize.
- Proficiency in Microsoft PowerPoint, Excel, and Gmail.
- Ability to understand data spreadsheets and technologies.
- Demonstrated ability to quickly learn software and reporting systems.
Nice To Haves
- Bachelor’s degree.
Responsibilities
- Work with assigned Clinical Oncology Specialists (COS) to grow, maintain, and support existing customers.
- Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
- Analyze and monitor patient testing to ensure patients remain on the protocol prescribed by the Oncologist.
- Assess the needs of medical professionals and staff, focusing on customer support, logistics coordination, and problem solving.
- Become knowledgeable about Natera Oncology products and processes to maximize effectiveness in the field.
- Educate medical professionals on Natera tools and resources for test order management.
- Use and maintain internal reports of key performance indicators related to patient retention and fulfilled order volume.
- Partner with internal stakeholders, including sales representatives, patient coordinators, and territory managers, to achieve the best outcomes for patients and providers.
Benefits
- Uncapped commission
- Car allowance program
- Restricted Stock Units (RSUs)
- Comprehensive medical, dental, vision, life, and disability plans for eligible employees and their dependents
- Free testing for employees and their immediate families
- Fertility care benefits
- Pregnancy and baby bonding leave
- 401(k) benefits
- Commuter benefits
- Employee referral program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
