Associate Clinical Oncology Specialist

Natera•Los Angeles, CA

3h•$110,000 - $130,000

About The Position

The Associate Clinical Oncology Specialist (ACOS) contributes to account sales, service, and support activities for Natera Oncology products. The role focuses on helping patients adhere to their prescribed testing cadence to improve outcomes, while identifying opportunities to improve clinical workflows, test fulfillment, internal systems, and processes. The specialist cultivates relationships with customers and internal partners to support Signatera patient retention and unit growth within existing accounts. The position covers the Greater Los Angeles Area. The ideal candidate resides in Pasadena, Santa Clarita, or Los Angeles Proper and is willing to travel occasionally to Hawaii. Duties are typically performed in a medical office or hospital setting, with 25–50% travel required. The role may require work outside normal hours, including evenings and weekends. The compensation range is $110,000–$130,000 USD in first-year on-target earnings (OTE). The position also offers uncapped commission, a car allowance program, and Restricted Stock Units (RSUs). Additional benefits include health coverage, retirement matching, paid time off, company holidays, and other wellness and work-life benefits.

Requirements

Bachelor’s degree preferred, or an Associate’s degree with a minimum of 4 years of relevant experience.
Background as a medical assistant, clinical support professional, patient liaison, or nurse in oncology, or a minimum of 2 years of medical sales experience.
Strong interpersonal and analytical skills; flexibility, self-motivation, and a results-oriented approach.
Ability to think strategically and execute tactically.
Ability to work independently in a fast-paced, ambiguous environment with urgency and a strong drive to succeed.
Excellent written and verbal communication, organizational, and presentation skills for internal and external audiences.
Effective time management skills and demonstrated ability to assess and prioritize.
Proficiency in Microsoft PowerPoint, Excel, and Gmail.
Ability to understand data spreadsheets and technologies.
Ability to quickly learn software and reporting systems.
Ability to use a computer keyboard, communicate over the telephone, and read printed material.
Ability to travel 25–50%; the ideal candidate resides in Pasadena, Santa Clarita, or Los Angeles Proper and is willing to travel occasionally to Hawaii.

Nice To Haves

Bachelor’s degree.
Medical assistant, clinical support, patient liaison, or nursing background in oncology.

Responsibilities

Work with the assigned Clinical Oncology Specialist (COS) to grow, maintain, and support existing customers.
Build relationships with key personnel at assigned oncology accounts to facilitate unit growth.
Analyze and monitor patient testing to ensure patients remain on the protocol prescribed by the oncologist.
Assess the needs of medical professionals and staff, focusing on customer support, logistics coordination, and problem solving.
Develop expertise in Natera Oncology products and processes to maximize effectiveness in the field.
Educate medical professionals on Natera tools and resources for test order management.
Use and maintain internal reports of key performance indicators related to patient retention and fulfilled order volume.
Partner with internal stakeholders, including sales representatives, patient coordinators, and territory managers, to achieve the best outcomes for patients and providers.

Benefits

Uncapped commission.
Car allowance program.
Restricted Stock Units (RSUs) and long-term equity awards.
Comprehensive medical, dental, and vision benefits.
Life and disability plans for eligible employees and dependents.
401(k) with company match.
Generous paid time off and company holidays.
Wellness and work-life benefits.
Fertility care benefits and free testing for employees and their immediate families.
Pregnancy and baby bonding leave.
Commuter benefits.
Employee referral program.