Associate Clinical Oncology Specialist

Natera • Seattle, WA

1d

About The Position

The Associate Clinical Oncology Specialist (ACOS) contributes to account sales, service, and support activities for Natera Oncology products. The role focuses on helping patients adhere to their prescribed testing cadence to support better outcomes, identifying opportunities to improve clinical workflows and test fulfillment, and maintaining relationships that support Signatera patient retention and unit growth among existing customers. The position covers Seattle and surrounding areas; the ideal candidate resides in Seattle, Bellevue, Kirkland, Redmond, Kent, or Renton.

The ACOS works with an assigned Clinical Oncology Specialist and customers, medical professionals, and internal partners to support existing accounts. The role includes monitoring patient testing, coordinating logistics, solving problems, educating medical professionals about Natera tools and resources, and tracking key performance indicators related to patient retention and fulfilled order volume. Duties are typically performed in a medical office or hospital setting. The position requires 25–50% travel and may require work outside normal hours, including evenings and weekends.

The first-year on-target earnings are $110,000–$130,000 USD. Compensation includes base salary and uncapped commission, a car allowance program, and Restricted Stock Units (RSUs).

Requirements

• Associate degree with a minimum of four years of relevant experience, or a bachelor's degree preferred.
• Medical assistant, clinical support, patient liaison, or nursing background in oncology, or a minimum of two years of medical sales experience.
• Strong interpersonal and analytical skills; flexibility, self-motivation, and results orientation.
• Ability to think strategically and execute tactically.
• Sense of urgency and ability to work independently in a fast-paced environment.
• Excellent written and verbal communication, organizational, and presentation skills.
• Effective time-management skills and ability to assess and prioritize.
• Proficiency in Microsoft PowerPoint, Excel, and Gmail.
• Ability to understand data spreadsheets and technologies.
• Demonstrated ability to learn software and reporting systems quickly.
• Ability to use a computer keyboard, communicate by telephone, and read printed material.
• Ability to travel 25–50%.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Work with assigned Clinical Oncology Specialists to grow, maintain, and support existing customers.
• Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
• Analyze and monitor patient testing to ensure patients remain on the protocol prescribed by the Oncologist.
• Assess the needs of medical professionals and staff, focusing on customer support, logistics coordination, and problem solving.
• Become an expert on Natera Oncology products and processes to maximize effectiveness in the field.
• Educate medical professionals on Natera tools and resources for test order management.
• Use and maintain internal reports of key performance indicators related to patient retention and fulfilled order volume.
• Partner with internal stakeholders, including sales representatives, patient coordinators, and territory managers, to support patients and providers.

Benefits

• Competitive employee benefits, including medical, dental, vision, life, and disability plans for eligible employees and their dependents.
• Free testing for employees and their immediate families.
• Fertility care benefits.
• Pregnancy and baby bonding leave.
• 401(k) benefits.
• Commuter benefits.
• Employee referral program.
• Uncapped commission, a car allowance program, and Restricted Stock Units (RSUs).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree