Associate Clinical Oncology Specialist
About The Position
The Associate Clinical Oncology Specialist (ACOS) contributes to account sales, service, and support activities for Natera Oncology products. The role focuses on helping patients adhere to their prescribed testing cadence to improve outcomes, identifying improvements in clinical workflows and test fulfillment, and supporting internal systems and processes. The ACOS cultivates relationships with customers and internal partners to support Signatera patient retention and unit growth among existing customers. The territory is Phoenix East, covering the Greater Phoenix East Valley, including Scottsdale, Tempe, Chandler, Gilbert, and surrounding communities. Duties are typically performed in a medical office or hospital setting, with 25–50% travel required. Work outside normal hours, including evenings and weekends, may be required at times. The first-year on-target earnings are $110,000–$130,000 USD. Compensation includes base salary and commission; the posting also mentions uncapped commission, a car allowance program, and Restricted Stock Units (RSUs).
Requirements
- Bachelor’s degree preferred, or an Associate’s degree with at least 4 years of relevant experience.
- Medical assistant, clinical support, patient liaison, or nursing background in oncology, or at least 2 years of medical sales experience.
- Strong interpersonal and analytical skills; flexibility, self-motivation, and results orientation.
- Ability to work in ambiguous environments and think strategically while executing tactically.
- Sense of urgency and ability to work independently in a fast-paced environment.
- Excellent written and verbal communication and organizational skills, including the ability to present effectively to internal and external customers.
- Effective time-management skills and the ability to assess and prioritize work.
- Proficiency in Microsoft PowerPoint, Excel, and Gmail.
- Ability to understand data spreadsheets and technologies.
- Ability to quickly learn software and reporting systems.
Nice To Haves
- Bachelor’s degree.
Responsibilities
- Work with the assigned Clinical Oncology Specialist (COS) to grow, maintain, and support existing customers.
- Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
- Analyze and monitor patient testing to help ensure patients remain on the protocol prescribed by the Oncologist.
- Assess the needs of medical professionals and staff, focusing on customer support, logistics coordination, and problem solving.
- Develop expertise in Natera Oncology products and processes to maximize effectiveness in the field.
- Educate medical professionals on Natera tools and resources for test order management.
- Use and maintain internal reports of key performance indicators related to patient retention and fulfilled order volume.
- Partner with internal stakeholders, including sales representatives, patient coordinators, and territory managers, to achieve strong outcomes for patients and providers.
Benefits
- Uncapped commission
- Car allowance program
- Restricted Stock Units (RSUs)
- Comprehensive medical, dental, vision, life, and disability plans for eligible employees and their dependents
- Free testing for employees and their immediate families
- Fertility care benefits
- Pregnancy and baby bonding leave
- 401(k) benefits
- Commuter benefits
- Employee referral program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
