Associate Clinical Oncology Specialist
About The Position
The Associate Clinical Oncology Specialist (ACOS) contributes to sales, service, and support for Natera Oncology products. The role focuses on helping patients adhere to prescribed testing cadence to improve outcomes, and identifying improvements in clinical workflows, test fulfillment, internal systems, and processes. The ACOS builds and maintains key relationships and partners with customers and internal teams to support Signatera patient retention and unit growth within existing accounts. The territory includes the east side of Manhattan, including Lennox Hill and the Upper East Side.
Requirements
- Minimum of 2 years of field business-to-business sales experience.
- Strong interpersonal, analytical, organizational, and written and verbal communication skills, with the ability to present effectively to internal and external customers.
- Ability to work independently, stay self-motivated and results-oriented, and thrive in a fast-paced, ambiguous environment.
- Ability to think strategically and execute tactically, with a strong sense of urgency.
- Effective time-management skills and the ability to assess and prioritize.
- Proficiency in Microsoft PowerPoint, Excel, and Gmail.
- Ability to understand data spreadsheets and technologies.
- Demonstrated ability to learn software and reporting systems quickly.
Nice To Haves
- Bachelor’s degree preferred.
- Associate’s degree with a minimum of 4 years of relevant experience.
Responsibilities
- Work with the assigned Clinical Oncology Specialist (COS) to grow, maintain, and support existing customers.
- Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
- Analyze and monitor patient testing to help ensure patients remain on the protocol prescribed by the Oncologist.
- Assess the needs of medical professionals and staff, focusing on customer support, logistics coordination, and problem solving.
- Develop expertise in Natera Oncology products and processes to maximize effectiveness in the field.
- Educate medical professionals on Natera tools and resources that support test order management.
- Use and maintain internal reports of key performance indicators related to patient retention and fulfilled order volume.
- Partner with internal stakeholders, including sales representatives, patient coordinators, and territory managers, to achieve the best outcomes for patients and providers.
Benefits
- Comprehensive medical, dental, vision, life, and disability plans for eligible employees and their dependents.
- Free testing for employees and their immediate families.
- Fertility care benefits.
- Pregnancy and baby bonding leave.
- 401(k) benefits.
- Commuter benefits.
- Employee referral program.
- Car allowance.
- Restricted Stock Units.
- Uncapped quarterly commissions.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
