Associate Clinical Oncology Specialist (Miami East)

Natera • Miami, FL

12h

About The Position

The Associate Clinical Oncology Specialist (ACOS) contributes to account sales, service, and support activities for Natera Oncology products. The role focuses on supporting patient adherence to the test cadence prescribed by the Oncologist, improving patient outcomes, and identifying opportunities to improve clinical workflows, test fulfillment, internal systems, and processes. The ACOS develops and maintains customer relationships and partners with internal teams to support Signatera patient retention and unit growth within existing accounts.

The position is based in the Miami East territory, including Miami Beach and the Miami Urban Core. Duties are typically performed in a medical office or hospital setting. Travel of 25–50% is required, and work outside normal hours, including evenings and weekends, may occasionally be necessary.

Compensation includes base salary, uncapped commission, a car allowance program, and Restricted Stock Units (RSUs). The stated first-year on-target earnings range is $110,000–$130,000; OTE is an estimate based on achieving 100% of performance goals, not a guaranteed amount.

Requirements

• Bachelor’s degree preferred, or an Associate’s degree with at least 3 years of relevant experience.
• Medical assistant, clinical support, patient liaison, or nursing background in oncology, or at least 2 years of medical sales experience.
• Strong interpersonal and analytical skills; ability to work independently and deliver results in an ambiguous, fast-paced environment.
• Ability to think strategically and execute tactically, with a strong sense of urgency and self-motivation.
• Excellent written and verbal communication and organizational skills, including the ability to present effectively to internal and external customers.
• Effective time-management skills and demonstrated ability to assess and prioritize work.
• Proficiency in Microsoft PowerPoint, Excel, and Gmail.
• Ability to understand data spreadsheets and technologies.
• Ability to learn software and reporting systems quickly.
• Ability to use a computer keyboard, communicate over the telephone, and read printed material.
• Ability to travel 25–50% and, at times, work evenings and weekends.

Nice To Haves

• Bachelor’s degree.
• Medical assistant, clinical support, patient liaison, or nursing background in oncology.

Responsibilities

• Work with the assigned Clinical Oncology Specialist (COS) to grow, maintain, and support existing customers.
• Build relationships with key personnel at assigned oncology accounts to facilitate unit growth.
• Analyze and monitor patient testing to help ensure patients remain on the protocol prescribed by the Oncologist.
• Assess the needs of medical professionals and staff, focusing on customer support, logistics coordination, and problem solving.
• Develop expertise in Natera Oncology products and processes to maximize effectiveness in the field.
• Educate medical professionals about Natera tools and resources for test order management.
• Use and maintain internal reports on key performance indicators related to patient retention and fulfilled order volume.
• Partner with sales representatives, patient coordinators, territory managers, and other internal stakeholders to support patient and provider outcomes.

Benefits

• Competitive medical, dental, vision, life, and disability plans for eligible employees and their dependents.
• Free testing for employees and immediate family members.
• Fertility care benefits.
• Pregnancy and baby bonding leave.
• 401(k) benefits.
• Commuter benefits.
• Employee referral program.
• Uncapped commission, a car allowance program, and Restricted Stock Units (RSUs).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree