Associate Clinical Oncology Specialist (Miami East)

Natera•Miami, FL

1d•$110,000 - $130,000•Onsite

About The Position

The Associate Clinical Oncology Specialist (ACOS) contributes to sales, service, and support activities for Natera Oncology products. The role focuses on helping patients adhere to their prescribed testing cadence to support improved outcomes, identifying opportunities to improve clinical workflows and test fulfillment, and maintaining patient retention and unit growth within existing customer accounts. The ACOS works with customers and internal partners to support Signatera patients and oncology providers across the Miami East territory, including Miami Beach and Miami Urban Core. The position involves working in medical offices or hospitals and requires 25–50% travel. Duties may sometimes be performed outside normal working hours, including evenings and weekends. The first-year on-target earnings range is $110,000–$130,000 USD; compensation includes base salary, uncapped commission, a car allowance program, and Restricted Stock Units (RSUs).

Requirements

Bachelor’s degree preferred, or an associate degree with at least 3 years of relevant experience.
Medical assistant, clinical support, patient liaison, or nursing background in oncology, or at least 2 years of medical sales experience.
Strong interpersonal and analytical skills; flexibility, self-motivation, and a results-oriented approach.
Ability to think strategically and execute tactically, act with urgency, work independently, and succeed in a fast-paced environment.
Excellent written and verbal communication and organizational skills, including the ability to present effectively to internal and external customers.
Effective time management and ability to assess and prioritize work.
Proficiency in Microsoft PowerPoint, Excel, and Gmail.
Ability to understand data spreadsheets and technologies.
Demonstrated ability to learn software and reporting systems quickly.
Ability to use a computer keyboard, communicate by telephone, and read printed material.
Ability to travel 25–50%.

Nice To Haves

Bachelor’s degree.
Oncology experience in a medical assistant, clinical support, patient liaison, or nursing role.

Responsibilities

Work with the assigned Clinical Oncology Specialist (COS) to grow, maintain, and support existing customers.
Build relationships with key personnel at assigned oncology accounts to facilitate unit growth.
Analyze and monitor patient testing to help ensure patients remain on the protocol prescribed by the oncologist.
Assess the needs of medical professionals and staff, focusing on customer support, logistics coordination, and problem solving.
Become an expert on Natera Oncology products and processes to maximize effectiveness in the field.
Educate medical professionals on Natera tools and resources for test order management.
Use and maintain internal reports of key performance indicators related to patient retention and fulfilled order volume.
Partner with internal stakeholders, including sales representatives, patient coordinators, and territory managers, to achieve positive outcomes for patients and providers.

Benefits

Competitive medical, dental, vision, life, and disability plans for eligible employees and their dependents.
Free testing for employees and their immediate families.
Fertility care benefits.
Pregnancy and baby bonding leave.
401(k) benefits.
Commuter benefits.
Employee referral program.
Uncapped commission.
Car allowance program.
Restricted Stock Units (RSUs).