Associate Clinical Director (ACD) – CCM/PCM

MedElite Group, LLC. • Hollywood, FL

1d

About The Position

MedElite is a fast-growing healthcare company serving post-acute care facilities through a data-driven, treat-in-place model. The Associate Clinical Director (ACD) for Chronic Care Management (CCM) and Principal Care Management (PCM) supports the Senior Director in advancing operational excellence, quality assurance, and program performance. The role combines operational leadership, data analysis, and clinical program oversight to promote consistency, compliance, and continuous improvement across teams and facilities. The position is based in Hollywood, Florida, and is full time, with a negotiable salary.

Requirements

• Bachelor’s degree required; a clinical or healthcare-related field is preferred.
• At least 4 years of experience in healthcare operations, care management, quality assurance, or clinical program oversight.
• Strong understanding of CCM/PCM workflows, CMS documentation requirements, and compliance standards.
• Experience with data analysis, reporting validation, and performance tracking.
• Ability to identify process gaps and implement scalable improvements.
• Excellent communication and cross-functional collaboration skills.
• High attention to detail and strong organizational and analytical capabilities.

Nice To Haves

• A bachelor’s degree in a clinical or healthcare-related field.
• Experience working with EMRs and reporting tools.

Responsibilities

• Support the Senior Director in executing CCM and PCM program goals, initiatives, and quality metrics.
• Oversee daily operations to ensure staff meet documentation, accuracy, and productivity standards.
• Provide coordinators with real-time support on workflow and charting challenges.
• Ensure policies, workflows, and compliance standards are implemented consistently across facilities.
• Conduct routine chart audits for adherence to CMS guidelines and internal standards.
• Support coordinator onboarding and ongoing training, reinforcing documentation accuracy and workflow consistency.
• Partner with the Quality Assurance team to identify trends, gaps, and systemic issues and implement corrective action plans.
• Support and educate offshore teams to ensure accurate data entry and alignment with clinical documentation.
• Conduct in-depth analyses of reporting outputs with leadership to ensure data accuracy and integrity.
• Validate consistency between interactive dashboards and static reports, and identify and resolve discrepancies.
• Lead reporting-focused projects to improve usability, reliability, and audit readiness.
• Track and trend accuracy, productivity, and audit completion rates, and present actionable insights.
• Prepare and validate facility-facing reports for Director of Nursing outreach initiatives.
• Support coordination of Director of Nursing meetings and synthesize feedback for leadership review.
• Assist in training leadership teams to conduct effective clinical and relationship-driven discussions with facility partners.
• Collaborate with Program Leads, QA, Compliance, and Data Analytics teams.
• Maintain consistent communication with the Senior Director about progress, risks, and operational needs.
• Participate in leadership meetings and contribute to strategic planning and process improvement initiatives.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Company-sponsored life insurance
• 401(k)
• Paid time off
• Commuter benefits
• Complimentary travel expenses

What This Job Offers

• Job Type: Full-time
• Career Level: Senior