Associate Client Manager - Insights

NielsenIQ•Chicago, IL

2d•$69,800 - $80,000•Remote

About The Position

NIQ is hiring an Associate Client Manager for its Industry Insights team. This US-based remote role, with a preference for candidates in the Chicago area, supports clients in making informed business decisions by delivering analysis and insights on industries, markets, and consumers using NIQ data and tools. The role is responsible for executing the Service Model, supporting client satisfaction, and guiding and coaching junior team members. The Associate Client Manager uses NIQ tools and metrics to address client business questions, develops analytical outlines, and turns data into clear stories, callouts, and actionable recommendations. The role collaborates with CS Insights and Account Leads, identifies revenue opportunities, removes obstacles to delivery and tool usage, leads thought leadership projects and business-unit initiatives, and ensures client briefings are complete and well understood. The anticipated annual base salary range is $69,800–$80,000. The position may also be eligible for a sales-based incentive or performance-based bonus. NIQ describes itself as a consumer intelligence company operating in more than 100 markets and serving more than 90% of the world's population.

Requirements

At least 3 years of industry experience in the CPG industry and/or related sales, category management, or market research.
Proficiency in pulling, analyzing, and incorporating NIQ data sources relevant to clients, such as RMS, Homescan, Omni, and Spectra.
Proficiency in using Discover and helping diminish or eliminate client concerns and roadblocks to drive usage.
Ability to coach others in data analysis and working with NIQ tools.
Strong analytical ability and excellent numerical skills.
Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides.
Excellent written and spoken English.
Digital savvy and able to learn concepts, tools, and analyses quickly.

Nice To Haves

Prior experience with NIQ or similar analytics solutions, including POS/Panel Data.
A master's degree.

Responsibilities

Use NIQ tools and metrics to help solve clients' business questions.
Work closely with CS Insights and Account Leads to transform the customer experience.
Independently respond to field business questions during briefing sessions and develop analytical outlines that combine multiple NIQ solutions into a cohesive story.
Simplify and visualize data, translating numbers into compelling stories with insightful callouts and actionable recommendations.
Prepare and present insights and recommendations at the Academy Silver graduate level, using SCQA and AP efficiently.
Drive customer satisfaction through relevant and impactful analysis and insight delivery.
Identify revenue leads independently and partner with AD to convert them into revenue opportunities.
Execute strongly according to the Service Model.
Take initiative to remove roadblocks.
Lead by example and guide and coach junior team members.
Champion an initiative within the business unit, guide peers in that area, and deliver against its KPI.
Lead Thought Leadership Projects.
Ensure client briefings use the briefing form with all areas completed; ask probing questions to understand the underlying issue and guide and support junior team members in doing the same.

Benefits

Comprehensive healthcare plan including medical, prescription, dental, and vision coverage.
Flexible spending accounts and a Health Savings Account, including company contributions.
Life and AD&D insurance.
401(k) retirement plan with company matching contributions.
Disability insurance.
Tuition reimbursement.
Discretionary paid time off program and 11 paid holidays.
Flexible working environment.
Volunteer time off.
LinkedIn Learning.
Employee Assistance Program (EAP).
Industry-leading parental leave.
Education support.
Potential sales-based incentive or performance-based bonus.