Personal Banking - Associate Banker

Bank Midwest•Kansas City, KS

About The Position

The Associate Banker provides service to a diverse range of clients and supports banking center sales and service goals. The role includes processing account transactions, introducing clients to products, services, and digital banking solutions, and building strong relationships with clients and colleagues. Associates may also assist other departments as needed. This position follows established processes, policies, and guidelines and calls for detailed, accurate work. It is suited to someone interested in building a career in finance; training and coaching are provided during onboarding and on the job, with opportunities for advancement as performance is demonstrated.

Requirements

  • High school diploma or equivalent.

Nice To Haves

  • Previous banking, cash-handling, or financial services experience.
  • At least six months of demonstrated successful sales experience.
  • Bilingual language skills.
  • A motivated, self-starting approach and passion for educating clients about banking products and digital technologies.
  • Strong work ethic and ability to complete work accurately.
  • Ability to think logically, analyze situations, and make sound decisions.
  • Ability to handle multiple tasks simultaneously.
  • Ability to work with multiple computer and software systems.
  • Ability to calculate figures and amounts, such as cash back and percentages.

Responsibilities

  • Process account transactions accurately.
  • Assist clients and provide exceptional service to a diverse audience.
  • Introduce clients to banking products, services, and digital solutions.
  • Work toward individual and banking center-specific sales and service goals.
  • Assist other departments as needed.
  • Build rapport with clients and fellow associates and treat others with respect and consideration.
  • Follow established guidelines, processes, expectations, and policies.

Benefits

  • Scorecard-based incentive plan with monthly incentives based on performance against defined metrics.
  • Insurance benefits.
  • 401(k).
  • Associate stock purchase program.
  • Paid time off.
  • Associate banking perks.
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