Personal Banking - Associate Banker

NBH Bank • Overland Park, KS

3d

About The Position

The Associate Banker provides client service and support in a banking center. The role includes introducing clients to products, services, and digital banking solutions; processing account transactions; and working toward individual and banking-center sales and service goals. Associate Bankers also build rapport with clients and coworkers, treat others with respect, and assist other departments as needed.

This role is intended for someone interested in building a career in finance. Training and coaching are provided during onboarding and on the job, with advancement opportunities as performance develops. The position involves working independently at a steady pace within established processes and guidelines, contributing to a supportive, noncompetitive environment, and delivering accurate work.

NBH Bank describes its culture as centered on relationships, fairness, simplicity, equity, diversity, and inclusion, and on supporting the communities it serves.

Requirements

• High school diploma or equivalent.
• Ability to complete work accurately and follow specific guidelines.
• Ability to think logically, analyze situations, and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Ability to work with multiple computer and software systems.
• Ability to calculate figures and amounts, such as cash back and percentages.
• Ability to work overtime as necessary, typically no more than 5%.
• Ability to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead when completing certain tasks.

Nice To Haves

• Previous banking, cash-handling, or financial-services experience.
• At least 6 months of demonstrated successful sales experience.
• Bilingual language skills.
• A passionate, motivated self-starter.
• Interest in educating clients about banking products and digital technologies.
• Strong work ethic.

Responsibilities

• Provide exceptional service to a diverse audience of clients.
• Introduce clients to banking products, services, and digital solutions.
• Process account transactions accurately.
• Work toward individual and banking-center-specific sales and service goals.
• Assist other departments as needed.
• Build rapport with clients and fellow associates, treating others with respect and consideration.
• Follow established guidelines, processes, and policies.
• Participate in maintaining guidelines, structure, and established policies.
• Work independently and deliver detailed, accurate work.

Benefits

• Scorecard-based incentive plan, with monthly incentives based on performance against defined metrics.
• Insurance.
• 401(k).
• Associate stock purchase program.
• Paid time off.
• Associate banking perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED