Personal Banking - Associate Banker

NBH Bank • Wilson, WY

2d

About The Position

The Associate Banker serves clients in a banking center by providing exceptional service to a diverse audience. The role involves introducing clients to products, services, and digital solutions; processing account transactions; and helping clients while working toward individual and banking-center sales and service goals. Associate Bankers also assist other departments as needed and build respectful relationships with clients and fellow associates.

This individual-contributor position follows established processes, clear direction, and specific guidelines. It calls for accurate, detailed work and participation in maintaining policies and structure. The role is presented as an opportunity to build a career in finance, with training and coaching during onboarding and on the job, and potential advancement as performance develops.

The position may require physical movements such as grasping, pushing, pulling, lifting, bending, raising, and holding hands and arms overhead. Associates may need to work overtime as necessary, typically no more than 5%, and scheduling is flexible as business needs allow. The role is eligible for a scorecard-based monthly incentive plan and includes a benefits package.

Requirements

• High school diploma or equivalent.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically, analyze situations, and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Ability to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.

Nice To Haves

• Previous banking, cash-handling, or financial services experience.
• Six or more months of demonstrated successful sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• Passion for educating clients about banking products and digital technologies.

Responsibilities

• Provide exceptional service to a diverse audience of clients.
• Introduce clients to banking products, services, and digital solutions.
• Process account transactions.
• Assist clients while working toward individual and banking-center sales and service goals.
• Assist other departments as needed.
• Build rapport with clients and fellow associates, treating others with respect and consideration.
• Deliver detailed and accurate work by following specific guidelines.
• Participate in maintaining established guidelines, structure, and policies.

Benefits

• Insurance benefits.
• 401(k).
• Associate stock purchase program.
• Paid time off.
• Associate banking perks.
• Scorecard-based monthly incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED