Personal Banking - Associate Banker

NBH Bank•St. George, UT

About The Position

The Associate Banker provides service to a diverse range of clients, processes account transactions, and introduces clients to banking products, services, and digital solutions. The role works toward individual and banking center sales and service goals, assists other departments as needed, and builds positive relationships with clients and fellow associates. This position is suited to someone looking to build a career in finance. Training and coaching are provided during onboarding and on the job, with opportunities for advancement as the associate demonstrates success. The work follows established processes and guidelines, with an emphasis on accuracy, dependable individual contribution, and respectful service.

Requirements

  • High school diploma or equivalent.
  • Ability to complete work accurately and adhere to specific guidelines.
  • Ability to work independently at a steady pace while following clear direction and established processes.
  • Ability to work with and provide support to others in a noncompetitive environment.
  • Ability to handle multiple tasks simultaneously.
  • Ability to work with multiple computer and software systems.
  • Ability to calculate figures and amounts, such as cash back and percentages.
  • Ability to work overtime as necessary, typically no more than 5%.
  • Ability to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead when completing certain tasks.

Nice To Haves

  • Previous banking, cash handling, or financial services experience.
  • Six or more months of demonstrated successful sales experience.
  • Bilingual language skills.
  • Passionate and motivated self-starter.
  • Interest in educating clients about banking products and digital technologies.
  • Strong work ethic.
  • Ability to think logically, analyze situations, and make sound decisions.

Responsibilities

  • Provide exceptional service to a diverse audience of clients.
  • Process account transactions accurately.
  • Introduce clients to banking products, services, and digital solutions.
  • Work toward individual and banking center-specific sales and service goals.
  • Assist other departments as needed.
  • Build rapport with clients and fellow associates and treat others with respect and consideration.
  • Follow established processes, guidelines, structure, and policies.

Benefits

  • Scorecard-based incentive plan, with incentives earned monthly based on performance against defined metrics.
  • Insurance.
  • 401(k).
  • Associate stock purchase program.
  • Paid time off.
  • Associate banking perks.
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