Personal Banking - Associate Banker

Bank of Jackson Hole • Wilson, WY

1d

About The Position

The Associate Banker works as an individual contributor, following established processes and guidelines to deliver accurate work and support clients and colleagues. The role provides an opportunity to serve a diverse audience, introduce clients to banking products, services, and digital solutions, process account transactions, and contribute to individual and banking-center sales and service goals. Associate Bankers may also assist other departments and are expected to build positive relationships with clients and fellow associates while treating everyone with respect.

The position is intended for someone interested in building a finance career. Training and coaching are provided during onboarding and on the job, with opportunities for advancement as associates demonstrate success. The role may involve physical tasks such as grasping, pushing, pulling, lifting, bending, raising, and holding hands and arms overhead. Overtime may be needed, typically no more than 5%, and scheduling is flexible as business needs allow.

Requirements

• High school diploma or equivalent.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically, analyze situations, and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Ability to work with multiple computer and software systems.
• Ability to calculate figures and amounts, such as cash back and percentages.
• Ability to perform physical tasks that may include grasping, pushing, pulling, lifting, bending, raising, and holding hands and arms overhead.

Nice To Haves

• Previous banking, cash-handling, or financial-services experience.
• At least 6 months of demonstrated successful sales experience.
• Bilingual language skills.
• Passion and motivation as a self-starter.
• Interest in educating clients about banking products and available digital technologies.

Responsibilities

• Process client account transactions accurately.
• Assist clients and provide exceptional service to a diverse audience.
• Introduce clients to banking products, services, and digital solutions.
• Work toward individual and banking-center sales and service goals.
• Assist other departments as needed.
• Build rapport with clients and fellow associates, treating others with respect and consideration.
• Follow established processes, guidelines, and policies.
• Work overtime as necessary, typically no more than 5%.

Benefits

• Insurance
• 401(k)
• Associate stock purchase program
• Paid time off
• Associate banking perks
• Scorecard-based incentive plan with monthly incentives based on performance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED