Personal Banking - Associate Banker

NBH Bank • Colorado Springs, CO

2d • $20 - $21

About The Position

The Associate Banker provides service to a diverse audience, introducing clients to products, services, and digital banking solutions. The role processes account transactions, assists clients, and works toward individual and banking center sales and service goals. Associate Bankers may assist other departments as needed and are expected to build strong relationships with clients and colleagues while treating everyone with respect and consideration.

This role offers training and coaching during onboarding and on the job, with opportunities for advancement as associates demonstrate success. It is suited to someone looking to build a career in finance and involves working independently at a steady pace within established processes, guidelines, and expectations. The position supports others in a noncompetitive environment and requires detailed, accurate work and adherence to policies.

The role is eligible for a scorecard-based incentive plan, with incentives earned monthly based on performance against defined metrics. The Bank also describes a benefits package that includes insurance, a 401(k), an associate stock purchase program, paid time off, and associate banking perks.

Requirements

• High school diploma or equivalent.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically, analyze situations, and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Capacity to work with multiple computer and software systems.
• Ability to calculate figures and amounts, such as cash back and percentages.
• Must be able to work overtime to the extent necessary, typically no more than 5%.
• Must be legally authorized to work in the United States.
• Selected candidates must complete pre-employment checks, including a criminal history report, global screen, drug screen, employment credit report, and, if applicable, a driving record.

Nice To Haves

• Previous banking, cash handling, or financial services experience.
• At least 6 months of demonstrated successful sales experience.
• Bilingual language skills.
• Passionate, motivated self-starter.
• Passion for educating clients about banking products and available digital technologies.

Responsibilities

• Introduce clients to banking products, services, and digital solutions.
• Process account transactions.
• Assist clients and work toward individual and banking center sales and service goals.
• Assist other departments as needed.
• Build rapport with clients and fellow associates, treating others with respect and consideration.
• Deliver detailed and accurate work by following established guidelines and policies.
• Participate in maintaining guidelines, structure, and established policies.
• Work independently at a steady pace within established processes and expectations.

Benefits

• Insurance benefits.
• 401(k).
• Associate stock purchase program.
• Paid time off.
• Associate banking perks.
• Monthly scorecard-based incentives based on performance against defined metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED