Personal Banking - Associate Banker

NBH Bank • Colorado Springs, CO

1d

About The Position

The Associate Banker provides exceptional service to a diverse audience, introduces clients to products, services, and digital banking solutions, and processes account transactions. The role supports individual and banking-center sales and service goals and may assist other departments as needed. Associate Bankers build rapport with clients and fellow associates and treat others with respect and consideration.

This position is intended for someone looking to build a career in finance. Training and coaching are provided during onboarding and on the job, with opportunities for advancement as the associate demonstrates success. The role follows established processes and expectations, requires detailed and accurate work, and involves working as an individual contributor while supporting others in a noncompetitive environment.

The company describes its culture as focused on relationships, fairness, simplicity, equity, diversity, and inclusion, and on supporting the communities it serves. Scheduling is flexible as business needs allow. Associates may need to work overtime as necessary, typically no more than 5%.

Requirements

• High school diploma or equivalent.
• Ability to complete work accurately and adhere to specific guidelines.
• Ability to handle multiple tasks simultaneously.
• Ability to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.
• Ability to work overtime as necessary, typically no more than 5%.
• Ability to perform tasks that may require grasping, pushing, pulling, lifting, bending, raising, and holding hands and arms overhead.

Nice To Haves

• Previous banking, cash handling, or financial services experience.
• At least 6 months of demonstrated successful sales experience.
• Bilingual language skills.
• A passion for educating clients about banking products and digital technologies.
• A motivated, self-starting approach and strong work ethic.
• Ability to think logically, analyze situations, and make sound decisions.

Responsibilities

• Provide exceptional service to a diverse audience.
• Introduce clients to banking products, services, and digital solutions.
• Process account transactions accurately.
• Assist clients while working toward individual and banking-center sales and service goals.
• Assist other departments as needed.
• Build rapport with clients and fellow associates and treat others with respect and consideration.
• Follow established guidelines, processes, expectations, and policies.
• Maintain detailed and accurate work.

Benefits

• Insurance
• 401(k)
• Associate stock purchase program
• Paid time off
• Associate banking perks
• Scorecard-based incentive plan with monthly incentives based on performance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED