Personal Banking - Associate Banker

NBH Bank•St. George, UT

About The Position

The Associate Banker provides exceptional service to a diverse range of clients, introduces them to banking products, services, and digital solutions, and processes account transactions. The role also supports individual and banking-center sales and service goals, builds rapport with clients and colleagues, and may assist other departments as needed. The position follows established processes and guidelines, with clear direction, and is suited to someone seeking to build a career in finance. Training and coaching are provided during onboarding and on the job, with opportunities for advancement as the associate demonstrates success. The position requires accurate, detailed work and adherence to established policies. Associates work independently at a steady pace while supporting others in a noncompetitive environment. Flexible scheduling is available as business needs allow, and overtime may be required as necessary, typically no more than 5%. The role is eligible for a monthly scorecard-based incentive plan. The Bank offers a benefits package that includes insurance, a 401(k), an associate stock purchase program, paid time off, and associate banking perks.

Requirements

High school diploma or equivalent.
Strong work ethic and ability to complete work accurately.
Ability to think logically, analyze situations, and make sound decisions.
Ability to handle multiple tasks simultaneously.
Capacity to work with multiple computer and software systems.
Ability to calculate figures and amounts such as cash back and percentages.
Ability to perform physical actions that may include grasping, pushing, pulling, lifting, bending, raising, and holding hands and arms overhead.
Ability to work overtime as necessary, typically no more than 5%.
Applicants must be legally authorized to work in the United States; employment eligibility will be verified at hire.
Selected candidates must complete pre-employment checks, including a criminal history report, global screen, drug screen, employment credit report, and, if applicable, a driving record.

Nice To Haves

Previous banking, cash-handling, or financial-services experience.
At least 6 months of demonstrated successful sales experience.
Bilingual language skills.
A passionate and motivated self-starter.
Interest in educating clients about the bank’s products and digital technologies.

Responsibilities

Provide exceptional service to a diverse audience of clients.
Introduce clients to banking products, services, and digital solutions.
Process account transactions.
Work toward individual and banking-center-specific sales and service goals.
Assist other departments as needed.
Build rapport with clients and fellow associates, treating others with respect and consideration.
Complete detailed and accurate work by following specific guidelines and established policies.
Work as an individual contributor at a steady pace while supporting others.