Personal Banking - Associate Banker

NBH Bank • Overland Park, KS

4d

About The Position

The Associate Banker provides service to a diverse range of clients, introduces clients to bank products, services, and digital solutions, and processes account transactions. The role includes helping clients while working toward individual and banking-center sales and service goals. Associate Bankers may assist other departments as needed and are expected to build strong relationships with clients and fellow associates, treating others with respect and consideration.

This position is intended for someone looking to build a career in finance. Training and coaching are provided during onboarding and on the job, with opportunities for advancement as associates demonstrate success. The role operates with clear direction, established processes, and guidelines, and emphasizes accurate work, client service, and support for others.

Requirements

• High school diploma or equivalent.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically, analyze situations, and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Ability to work with multiple computer and software systems.
• Ability to calculate figures and amounts, such as cash back and percentages.
• Ability to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead when completing certain tasks.
• Applicants must be legally authorized to work in the United States; employment eligibility will be verified at hire.
• Selected candidates must complete pre-employment screening, including a criminal history report, global screen, drug screen, employment credit report, and, if applicable, a driving record.

Nice To Haves

• Previous banking, cash-handling, or financial-services experience.
• At least six months of demonstrated successful sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• Passion for educating clients about banking products and available digital technologies.

Responsibilities

• Provide exceptional service to a diverse audience of clients.
• Introduce clients to banking products, services, and digital solutions.
• Process account transactions accurately.
• Assist clients while working toward individual and banking-center sales and service goals.
• Assist other departments as needed.
• Build rapport with clients and fellow associates, treating others with respect and consideration.
• Follow established processes, guidelines, and policies.
• Work independently at a steady pace and provide support and service in a noncompetitive environment.

Benefits

• Insurance
• 401(k)
• Associate stock purchase program
• Paid time off
• Associate banking perks
• Scorecard-based incentive plan with monthly incentives based on performance against defined metrics

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED