Personal Banking - Associate Banker

NBH Bank • Kansas City, KS

1d

About The Position

The Associate Banker provides client service in a personal banking environment and helps clients identify and use banking products, services, and digital solutions. The role processes account transactions, assists clients, and works toward individual and banking-center sales and service goals. Associate Bankers may also support other departments and are expected to build strong relationships with clients and colleagues while treating others with respect and consideration.

This position is suited to someone seeking to build a career in finance. The Bank provides training and coaching during onboarding and on the job, with opportunities for advancement as associates demonstrate success. The role follows established processes and expectations, with clear direction, and calls for accurate, detailed work and participation in maintaining policies and guidelines.

The position is eligible for a monthly scorecard-based incentive plan. The Bank also describes a benefits package that includes insurance, a 401(k), an associate stock purchase program, paid time off, and associate banking perks. Flexible scheduling may be available as business needs allow, and overtime may be required as necessary, typically no more than 5%.

Requirements

• High school diploma or equivalent.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically, analyze situations, and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Capacity to work with multiple computer and software systems.
• Ability to calculate figures and amounts, such as cash back and percentages.

Nice To Haves

• Previous banking, cash handling, or financial service experience.
• Six or more months of demonstrated successful sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• Interest in educating clients about banking products and digital technologies.

Responsibilities

• Provide exceptional service to a diverse audience of clients.
• Introduce clients to banking products, services, and digital solutions.
• Process account transactions.
• Assist clients and work toward individual and banking-center sales and service goals.
• Assist other departments as needed.
• Build rapport with clients and fellow associates and treat others with respect and consideration.
• Complete detailed and accurate work by following specific guidelines.
• Participate in maintaining established guidelines, structure, and policies.

Benefits

• Scorecard-based monthly incentive plan based on performance against defined metrics.
• Insurance benefits.
• 401(k).
• Associate stock purchase program.
• Paid time off.
• Associate banking perks.
• Training and coaching during onboarding and on the job.
• Opportunities for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED