Personal Banking - Associate Banker

NBH Bank•St. George, UT

About The Position

The Associate Banker provides service to a diverse range of clients, introducing them to banking products, services, and digital solutions. The role processes account transactions, assists clients, and works toward individual and banking-center sales and service goals. Associate Bankers may assist other departments as needed and are expected to build strong relationships with clients and fellow associates while treating everyone with respect and consideration. This role follows established processes, guidelines, and expectations and involves completing detailed, accurate work. It is suited to someone interested in building a career in finance; the Bank provides training and coaching during onboarding and on the job, with opportunities for advancement as associates demonstrate success. This is a part-time position, scheduled Monday through Friday from 12 p.m. to 5 p.m., for 20 hours per week. Flexible scheduling may be available as business needs allow. Associates must be able to work overtime when necessary, typically no more than 5%. The role is eligible for a scorecard-based incentive plan, with incentives earned monthly based on performance against defined metrics. The Bank also offers a benefits package that includes insurance, a 401(k), an associate stock purchase program, paid time off, and associate banking perks.

Requirements

  • High school diploma or equivalent.
  • Strong work ethic and ability to complete work accurately.
  • Ability to think logically, analyze situations, and make sound decisions.
  • Ability to handle multiple tasks simultaneously.
  • Capacity to work with multiple computer and software systems.
  • Ability to calculate figures and amounts such as cash back and percentages.
  • Ability to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead when completing certain tasks.
  • Ability to work overtime as necessary, typically no more than 5%.
  • Must be legally authorized to work in the United States.

Nice To Haves

  • Previous banking, cash handling, or financial services experience.
  • At least 6 months of demonstrated successful sales experience.
  • Bilingual language skills.
  • A passionate and motivated self-starter.
  • Interest in educating clients about the Bank's products and digital technologies.

Responsibilities

  • Provide exceptional service to a diverse audience of clients.
  • Introduce clients to banking products, services, and digital solutions.
  • Process account transactions and assist clients.
  • Work toward individual and banking-center sales and service goals.
  • Assist other departments as needed.
  • Build rapport with clients and fellow associates and treat others with respect and consideration.
  • Complete detailed and accurate work in accordance with established guidelines, processes, and policies.
  • Participate in maintaining guidelines, structure, and established policies.

Benefits

  • Scorecard-based incentive plan with monthly incentives based on performance against defined metrics.
  • Insurance.
  • 401(k).
  • Associate stock purchase program.
  • Paid time off.
  • Associate banking perks.
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