Personal Banking - Associate Banker

NBH Bank•Parker, CO
•$20 - $21

About The Position

The Associate Banker provides banking support and service to a diverse audience. The role includes introducing clients to products, services, and digital solutions; processing account transactions; and assisting clients while working toward individual and banking-center sales and service goals. Associate Bankers may also assist other departments as needed and are expected to build strong relationships with clients and fellow associates, treating others with respect and consideration. This is an individual-contributor role with clear direction, established processes, and expectations. The Associate Banker is expected to work steadily and accurately, follow specific guidelines, and help maintain established policies and structure. The position is presented as an opportunity to build a career in finance, with training and coaching during onboarding and on the job, and opportunities for advancement as performance develops. The Bank emphasizes relationships, fairness, simplicity, equity, diversity, inclusion, and community impact. The position may require physical actions such as grasping, pushing, pulling, lifting, bending, raising, and holding hands and arms overhead. Overtime may be required as necessary, typically no more than 5%, and scheduling is flexible as business needs allow. The role is eligible for a scorecard-based monthly incentive plan. Candidates selected for hire must complete specified pre-employment screenings and be legally authorized to work in the United States.

Requirements

  • High school diploma or equivalent.
  • Strong work ethic and ability to complete work accurately.
  • Ability to think logically, analyze situations, and make sound decisions.
  • Ability to handle multiple tasks simultaneously.
  • Capacity to work with multiple computer and software systems.
  • Ability to calculate figures and amounts such as cash back and percentages.
  • Applicants must be legally authorized to work in the United States.
  • Selected candidates must complete required pre-employment screening, including a criminal history report, global screen, drug screen, employment credit report, and, if applicable, a driving record.

Nice To Haves

  • Previous banking, cash handling, or financial services experience.
  • At least 6 months of demonstrated successful sales experience.
  • Bilingual language skills.
  • A passionate and motivated self-starter.
  • Interest in educating clients about banking products and the digital technologies available at the bank.

Responsibilities

  • Introduce clients to banking products, services, and digital solutions.
  • Process account transactions.
  • Assist clients and work toward individual and banking-center sales and service goals.
  • Assist other departments as needed.
  • Build rapport with clients and fellow associates, treating others with respect and consideration.
  • Deliver detailed and accurate work by following specific guidelines and established processes.
  • Help maintain guidelines, structure, and established policies.
  • Work as an individual contributor at a steady pace and provide support and service to others.

Benefits

  • Insurance benefits.
  • 401(k).
  • Associate stock purchase program.
  • Paid time off.
  • Associate banking perks.
  • Scorecard-based incentive plan with monthly incentives based on performance against defined metrics.
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