Personal Banking - Associate Banker

NBH Bank • Jackson, WY

90d

About The Position

The Associate Banker provides client service at a banking center, processing account transactions and helping clients identify suitable banking products, services, and digital solutions. The role supports individual and banking-center sales and service goals, assists other departments as needed, and builds positive relationships with clients and associates. It is intended for someone looking to build a career in finance; training and coaching are provided during onboarding and on the job, with opportunities for advancement as performance is demonstrated.

The position involves working as an individual contributor within established processes and guidelines, delivering accurate work, and providing support and service in a noncompetitive environment. Candidates must have a high school diploma or equivalent. Flexible scheduling may be available as business needs allow, and overtime may be necessary, typically no more than 5%.

Requirements

• High school diploma or equivalent.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically, analyze situations, and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Ability to work with multiple computer and software systems.
• Ability to calculate figures and amounts, such as cash back and percentages.
• Ability to perform physical actions that may include grasping, pushing, pulling, lifting, bending, raising, and holding hands and arms overhead.
• Ability to work overtime to the extent necessary, typically no more than 5%.
• Applicants must be legally authorized to work in the United States; employment eligibility verification is required at hire.
• Selected candidates must complete pre-employment screening, including a criminal history report, global screen, drug screen, employment credit report, and, if applicable, a driving record.

Nice To Haves

• Previous banking, cash-handling, or financial-services experience.
• At least 6 months of demonstrated successful sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• Interest in educating clients about banking products and digital technologies.

Responsibilities

• Provide exceptional service to a diverse audience of clients.
• Introduce clients to products, services, and digital solutions.
• Process account transactions accurately.
• Work toward individual and banking-center-specific sales and service goals.
• Assist other departments as needed.
• Build rapport with clients and fellow associates, treating others with respect and consideration.
• Follow established processes, guidelines, structure, and policies.
• Work independently at a steady pace and provide support and service to others.

Benefits

• Scorecard-based incentive plan with monthly incentives based on performance against defined metrics.
• Insurance.
• 401(k).
• Associate stock purchase program.
• Paid time off.
• Associate banking perks.
• Training and coaching during onboarding and on the job.
• Opportunities for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED