Personal Banking - Associate Banker

NBH Bank•Alpine, WY

About The Position

The Associate Banker provides exceptional service to a diverse audience, introduces clients to products, services, and digital solutions, processes account transactions, and works toward individual and banking-center sales and service goals. The role also includes assisting other departments as needed and building positive relationships with clients and fellow associates. Associates are expected to treat others with respect and consideration regardless of status or position. This role is intended for someone looking to build a career in finance. The bank provides training and coaching during onboarding and on the job, with opportunities for advancement as the associate demonstrates success. Work is performed as an individual contributor, following clear direction, established processes, detailed guidelines, and policies. The role may involve flexible scheduling according to business needs and overtime as necessary, typically no more than 5%.

Requirements

  • High school diploma or equivalent.
  • Strong work ethic and ability to complete work accurately.
  • Ability to think logically, analyze situations, and make sound decisions.
  • Ability to handle multiple tasks simultaneously.
  • Capacity to work with multiple computer and software systems.
  • Ability to calculate figures and amounts such as cash back and percentages.
  • Ability to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead when completing certain tasks.
  • Ability to work overtime to the extent necessary, typically no more than 5%.
  • Applicants must be legally authorized to work in the United States; employment eligibility verification is required at hire.
  • Selected candidates must complete a criminal history report, global screen, drug screen, employment credit report, and, if applicable, a driving record.

Nice To Haves

  • Previous banking, cash handling, or financial services experience.
  • At least 6 months of demonstrated successful sales experience.
  • Bilingual language skills.
  • Passionate and motivated self-starter.
  • Passion for educating clients about banking products and the bank's digital technologies.

Responsibilities

  • Provide exceptional service to a diverse audience.
  • Introduce clients to banking products, services, and digital solutions.
  • Process account transactions accurately.
  • Work toward individual and banking-center-specific sales and service goals.
  • Assist other departments as needed.
  • Build rapport with clients and fellow associates, treating others with respect and consideration.
  • Follow established processes, guidelines, structure, and policies.
  • Work as an individual contributor to deliver detailed and accurate results.

Benefits

  • Insurance
  • 401(k)
  • Associate stock purchase program
  • Paid time off
  • Associate banking perks
  • Scorecard-based incentive plan with monthly incentives based on performance against defined metrics
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