Associate Banker, 30 Hours, Saint George, UT - St George Branch

JPMorgan Chase & Co. • St. George, UT

4d • Onsite

About The Position

As an Associate Banker at Chase, you represent the company’s brand and culture by providing welcoming, attentive service and using banking technology to support clients. You contribute to branch success by delivering strong client experiences, building trusted relationships, and sharing product knowledge and solutions to help clients pursue their financial goals.

The role includes welcoming clients, managing lobby traffic and appointments, servicing accounts, opening accounts, helping clients with everyday transactions and self-service banking tools, and supporting branch operations. The position is listed as 30 hours at the St George Branch in Saint George, Utah.

Requirements

• Ability to put clients first and exceed their expectations by delivering attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
• Ability to communicate clearly and politely, engage clients, understand and help with their needs, and anticipate client needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively as a team to provide seamless service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch and provide attentive, friendly service.
• Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts in compliance with applicable policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and technology self-service options, including the Chase Mobile App, Chase.com, and ATMs.
• Listen actively, ask thoughtful questions, demonstrate empathy, and share product knowledge and solutions to help clients with their financial goals.
• Partner with other branch team members to provide service and help clients achieve their financial goals.
• Perform branch operations, potentially including managing cash devices such as the cash vault and ATM, while adhering to bank policies and procedures.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED