Associate Banker, 30 Hours, Saint Charles, MO - St Charles Branch

JPMorgan Chase & Co. • Saint Charles, MO

2d • Onsite

About The Position

As an Associate Banker at Chase, you represent the company’s brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to create exceptional client experiences. You build trusted relationships, share product knowledge and solutions, and help clients work toward their financial goals.

The position supports branch success through lobby and appointment management, account servicing and new account opening, day-to-day banking assistance, and branch operations. Work must comply with applicable bank policies, procedures, and regulatory requirements.

Requirements

• Ability to put clients first and exceed expectations through attentive, friendly service and a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, understand client needs, and anticipate how to help.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to collaborate with a team to deliver consistent, seamless service.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch and provide attentive, friendly service.
• Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
• Service and maintain accounts and open new accounts in compliance with bank policies, procedures, and regulatory requirements.
• Educate and assist clients with day-to-day banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
• Partner with branch team members to help clients achieve their financial goals and provide seamless service.
• Perform branch operations, which may include managing cash devices such as the cash vault or ATM, while following bank policies and procedures.

Benefits

• Competitive total rewards package, including base salary; eligible roles may receive commission-based pay and/or discretionary incentive compensation.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED