Part Time (30 Hours) Associate Banker, Ogden Branch, Ogden, UT
About The Position
As an Associate Banker at Chase, you represent the company’s brand and culture by providing welcoming, attentive service and using banking technology to create exceptional client experiences. You build trusted relationships, share product knowledge and solutions, and help clients work toward their financial goals. The role supports branch success through client service, account servicing and maintenance, new account openings, guidance on everyday banking and self-service technology, and branch operations. The position is part-time for 30 hours and is based at the Ogden Branch in Ogden, Utah.
Requirements
- Ability to put clients first and exceed expectations by delivering attentive, friendly service and creating a welcoming environment.
- Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
- Ability to communicate clearly and politely, understand and help clients, and anticipate their needs.
- Ability to resolve client issues quickly and effectively with attention to detail.
- Ability to collaborate with a team to deliver seamless service with care and sincerity.
- Ability to learn products, services, and procedures quickly and accurately.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
Nice To Haves
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
Responsibilities
- Welcome clients as they enter the branch, provide attentive and friendly service, manage lobby traffic and the waiting queue using a tablet, and schedule or cancel client meetings.
- Provide account servicing and maintenance and open new accounts while complying with policies, procedures, and regulatory and banking requirements.
- Educate and assist clients with everyday banking transactions and self-service options, including the Chase Mobile App, Chase.com, and ATMs.
- Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions; partner with branch team members to help clients achieve financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.
Benefits
- Competitive total rewards package, with base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
