Associate Auction Coordinator - Lynchburg VA - Part-Time

Auction.com • Lynchburg, VA

6d • Onsite

About The Position

Auction.com is hiring a part-time Associate Auction Coordinator to represent the company at live real estate auctions, traditionally held at courthouse steps. The role involves conducting, co-hosting, and participating in auctions; interacting with bidders; completing the tasks and processes required for successful events; and educating customers about how to participate. The position serves the Lynchburg, Virginia territory, with travel of up to two hours to courthouse auctions in surrounding areas as scheduling requires. A rental car is provided for travel outside the primary territory; regular travel to event locations in a personal vehicle is also required.

The Area/State Manager assigns daily auctions according to scheduling needs, so the role requires a flexible and adaptable schedule. Auctions occur Monday through Friday between 8:00 a.m. and 5:00 p.m. Each auction day typically involves three to four hours of work. The expected average is six to ten hours per week, though hours fluctuate and are not guaranteed. Required in-person and Zoom training sessions and team calls are part of the role, with opportunities to earn additional compensation.

The coordinator welcomes guests, collects customer information and verifies pre-auction requirements, shares knowledge of Auction.com programs and resources, and provides customer service to event attendees. The role requires accurate handling of sensitive buyer and seller information, multitasking in a fast-paced environment, maintaining equipment and materials, completing receipts and event reports, and handling funds, including cash. The coordinator also communicates and networks professionally with customers and event-site staff, including deputies, government employees, and attorneys. Regular attendance and participation in training and team calls are emphasized.

Candidates should enjoy customer service and interacting with people, be comfortable leading and engaging a crowd, and be able to work independently and collaboratively. The role requires adaptability, technical troubleshooting ability, Microsoft Office proficiency, strong communication and listening skills, attention to detail, and the ability to manage multiple assignments. A high school diploma or equivalent is required. Candidates must be able to lift up to 50 pounds when needed, stand for extended periods, work outdoors in all weather conditions, and regularly travel up to two hours in a personal vehicle. Prior auction experience is appreciated but not required.

Requirements

• High school diploma or equivalent.
• Enjoys customer service and interacting with and helping people.
• Tech-savvy with excellent technical troubleshooting skills.
• Proficient in Microsoft Office.
• Excellent listening, verbal, and written communication skills.
• Adaptable and able to quickly grasp new concepts.
• Able to manage several assignments while achieving high performance.
• Able to thrive in dynamic environments and think quickly.
• Able to work independently and as part of a team while maintaining a team mindset.
• Comfortable leading and interacting with a crowd.
• Patient, clear, and concise when communicating with customers.
• Open to feedback and coaching.
• Able to lift up to 50 pounds when needed.
• Able to stand for long hours and work outside in all weather conditions.
• Able to regularly travel up to two hours to event locations in a personal vehicle.
• Able to work a flexible schedule around assigned auctions, training sessions, and team calls.

Nice To Haves

• Prior auction experience is appreciated but not required.

Responsibilities

• Represent Auction.com and conduct, co-host, or otherwise participate in live auctions.
• Welcome guests and collect customer information to ensure pre-auction requirements are met.
• Educate customers about participating in auctions and share knowledge of Auction.com programs, initiatives, and customer resources.
• Provide customer service to event attendees and interact with bidders.
• Collect sensitive buyer and seller information using proprietary software, with 100% data-input accuracy.
• Maintain professionalism with customers and on-site staff, including deputies, government employees, and attorneys.
• Maintain equipment and materials.
• Communicate and network professionally.
• Complete customer receipts and handle funds, including cash.
• Complete event reports.
• Attend and contribute to scheduled training sessions and team calls.
• Complete assigned tasks with quality, efficiency, and attention to detail.

Benefits

• Competitive pay.
• Professional experience for a resume.
• Unique working environment with no office.
• Regular training opportunities for professional growth and development.
• Employee recognition program.
• Employee referral program.
• Eligibility to participate in the Auction.com 401k program.
• Competitive Travel Pay Policy to help compensate for personal vehicle usage, when applicable.
• Rental car provided for travel outside the primary territory.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED