Associate Auction Coordinator - Lynchburg VA - Part-Time

Auction • Lynchburg, VA

5d • Onsite

About The Position

The Associate Auction Coordinator represents Auction.com at live real estate auctions, traditionally held on courthouse steps. The role involves conducting, co-hosting, and participating in auctions; interacting with bidders; completing tasks needed to run auctions successfully; and ensuring required processes are met. Coordinators also educate customers about participating in auctions and Auction.com programs and resources.

The territory is Lynchburg, Virginia, with travel of up to two hours to courthouse auctions in surrounding areas as needed. A rental car is provided for travel outside the primary territory. The Area/State Manager assigns daily auctions according to scheduling needs, so the schedule must be flexible and adaptable. Auctions take place Monday through Friday, 8:00 a.m. to 5:00 p.m. Each auction day generally involves three to four hours of work; average weekly hours are six to ten, but hours fluctuate and are not guaranteed. Required in-person and Zoom training, team calls, and additional skill-building resources are also part of the opportunity, with additional compensation available for these activities.

Requirements

• High school diploma or equivalent.
• Enjoy customer service and interacting with and helping people.
• Tech-savvy, with strong technical troubleshooting skills.
• Proficiency in Microsoft Office.
• Excellent listening, verbal, and written communication skills.
• Adaptability and ability to quickly grasp new concepts.
• Ability to manage several assignments and perform effectively in dynamic environments.
• Ability to think quickly, work independently and as part of a team, and maintain a team mindset.
• Comfort leading and interacting with a crowd.
• Ability to communicate with customers patiently, clearly, and concisely.
• Openness to feedback and coaching.
• Ability to lift up to 50 pounds when needed.
• Ability to stand for long periods and work outdoors in all weather conditions.
• Ability to regularly travel up to two hours to event locations in a personal vehicle.
• Emphasis on attendance.

Nice To Haves

• Prior auction experience.

Responsibilities

• Welcome guests and collect customer information to confirm pre-auction requirements are met.
• Learn and share information about Auction.com programs, initiatives, customer resources, and auction participation.
• Accurately enter sensitive buyer and seller information using proprietary software.
• Provide customer service to attendees and multitask in a fast-paced auction environment.
• Maintain professionalism with customers and on-site staff, including deputies, government employees, and attorneys.
• Maintain equipment and materials.
• Communicate and network professionally.
• Complete customer receipts and handle funds, including cash.
• Complete event reports.
• Attend scheduled training sessions and team calls and contribute to them.
• Complete assigned tasks with quality, efficiency, and attention to detail.

Benefits

• Competitive pay.
• Professional experience for a resume.
• Regular training opportunities for professional growth and development.
• Employee recognition program.
• Employee referral program.
• Eligibility to participate in the Auction.com 401(k) program.
• Travel Pay Policy to help compensate for personal vehicle usage, when applicable.
• Rental car provided for travel outside the primary territory.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED