Associate Auction Coordinator - Roanoke VA (Part Time Opportunity

Auction • Roanoke, VA

5d • Onsite

About The Position

The Associate Auction Coordinator represents Auction.com at live real estate auctions, traditionally held at courthouse steps. The role involves conducting, co-hosting, or otherwise participating in auctions; interacting with bidders; and completing the tasks and processes needed for successful events. The coordinator also educates customers on how to participate in auctions and helps provide a positive auction experience.

The territory is Roanoke, Virginia, with travel of up to two hours to courthouse auctions in surrounding areas as needed. A rental car is provided for travel outside the primary territory. An Area/State Manager assigns daily auctions according to scheduling needs, so the position requires a flexible schedule. Auctions are held Monday through Friday between 8:00 a.m. and 5:00 p.m. Each auction day usually involves three to four hours of work. The position averages six to ten hours per week, with fluctuating, non-guaranteed hours. Required in-person and Zoom training, team calls, and other development opportunities may offer additional compensation.

This part-time role requires welcoming attendees, collecting and accurately entering sensitive customer information, providing customer service, handling funds, and completing auction-related documentation. Coordinators maintain professionalism with customers and on-site staff, maintain equipment and materials, communicate Auction.com programs and resources, and participate in training and team calls. The position involves working independently and collaboratively in a fast-paced, outdoor environment, standing for extended periods and working in all weather conditions.

Requirements

• High school diploma or equivalent.
• Enjoys customer service and interacting with and helping people.
• Tech-savvy with strong technical troubleshooting skills.
• Proficiency in Microsoft Office.
• Excellent listening, verbal, and written communication skills.
• Adaptable and able to quickly grasp new concepts.
• Able to manage multiple assignments and perform effectively in dynamic environments.
• Able to think quickly, work independently and as part of a team, and maintain a team mindset.
• Comfortable leading and interacting with a crowd.
• Patient, clear, and concise when speaking with customers.
• Open to feedback and coaching.
• Able to lift up to 50 pounds when needed.
• Able to stand for extended periods and work outdoors in all weather conditions.
• Able to regularly travel up to two hours to event locations in a personal vehicle.

Nice To Haves

• Prior auction experience.

Responsibilities

• Welcome guests and collect customer information to confirm pre-auction requirements are met.
• Educate customers about Auction.com programs, initiatives, and resources for participating in auctions.
• Collect sensitive buyer and seller information using proprietary software and maintain 100% data-input accuracy.
• Provide customer service to event attendees in a fast-paced auction environment.
• Maintain professionalism with customers and on-site staff, including deputies, government employees, and attorneys.
• Maintain equipment and materials.
• Communicate and network professionally.
• Complete customer receipts and handle funds, including cash.
• Complete event reports and other assigned tasks with quality, efficiency, and attention to detail.
• Attend scheduled training sessions and team calls and contribute to them.
• Maintain strong attendance.

Benefits

• Competitive pay.
• Professional experience for a resume.
• Regular training opportunities for professional growth and development.
• Employee recognition program.
• Employee referral program.
• Eligibility to participate in the Auction.com 401k program.
• Travel Pay Policy to help compensate for personal vehicle usage, when applicable.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED