Associate Auction Coordinator - Williamsburg, VA (Part Time Opportunity)

Auction • Hampton, VA

5d • Onsite

About The Position

The Associate Auction Coordinator represents Auction.com at live real estate auctions, traditionally held at courthouse steps. The role involves conducting, co-hosting, and participating in auctions; welcoming and assisting bidders; completing required pre-auction and event processes; and educating customers about how to participate in auctions and available Auction.com programs and resources.

The territory is Williamsburg/Newport News, Virginia, with travel to surrounding county courthouse auctions as needed, potentially up to two hours away. A rental car is provided for travel outside the primary territory; regular travel to event locations in a personal vehicle is also required. An area/state manager assigns daily auctions based on scheduling needs, so the schedule must be flexible. Auctions take place Monday through Friday from 8:00 a.m. to 5:00 p.m. Each auction day generally involves three to four hours of work. The position averages six to ten hours per week, with fluctuating, nonguaranteed hours. Required in-person and Zoom training, team calls, and other development opportunities are also part of the role and may provide additional compensation.

The position requires customer service in a fast-paced auction environment, accurate collection and entry of sensitive buyer and seller information, and the ability to multitask. Coordinators maintain professional relationships with customers and on-site staff, manage equipment and materials, handle customer information and receipts, and complete event reports. The role also includes handling funds, including cash, and participating in scheduled training and team calls.

Requirements

• Enjoys customer service and interacting with and helping people.
• Tech-savvy, with excellent technical troubleshooting skills.
• Proficient in Microsoft Office.
• Excellent listening, verbal, and written communication skills.
• Adaptable and able to grasp new concepts quickly.
• Able to perform well while managing several assignments.
• Able to thrive in dynamic environments and think quickly.
• Works well independently and as part of a team, while maintaining a team mindset.
• Comfortable leading and interacting with a crowd.
• Patient, clear, and concise when communicating with customers.
• Open to feedback and coaching.
• High school diploma or equivalent.
• Able to lift up to 50 pounds when needed.
• Able to stand for long periods and work outside in all weather conditions.
• Able to regularly travel up to two hours to event locations in a personal vehicle.
• Able to maintain 100% accuracy when entering sensitive information.
• Comfortable handling funds, including cash.

Nice To Haves

• Prior auction experience is appreciated but not required.

Responsibilities

• Conduct, co-host, and otherwise participate in live auctions and events.
• Welcome guests and collect customer information to ensure pre-auction requirements are met.
• Educate customers about Auction.com programs, initiatives, and resources for participating in auctions.
• Collect sensitive buyer and seller information using proprietary software, ensuring 100% data-entry accuracy.
• Provide customer service to event attendees in a fast-paced environment.
• Maintain professionalism with customers and on-site staff, including deputies, government employees, and attorneys.
• Maintain equipment and materials.
• Serve as a subject matter expert on customer resources.
• Communicate and network professionally.
• Complete customer receipts and event reports, and handle funds, including cash.
• Attend scheduled training sessions and team calls and contribute to them.
• Complete tasks with high quality, efficiency, and attention to detail, and maintain attendance.

Benefits

• Competitive pay.
• Professional experience for your resume.
• Unique working environment with no office.
• Regular training opportunities for professional growth and development.
• Employee recognition program.
• Employee referral program.
• Eligibility to participate in the Auction.com 401k program.
• Competitive Travel Pay Policy to help compensate for personal vehicle usage, when applicable.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED