Associate Auction Coordinator - Williamsburg, VA (Part Time Opportunity)

Auction.com • Hampton, VA

6d • Onsite

About The Position

Auction.com is hiring a part-time Associate Auction Coordinator to represent the company at live real estate auctions, traditionally held at courthouse locations. The coordinator welcomes and assists bidders, helps ensure pre-auction requirements are complete, and supports the processes needed to conduct successful auctions. The role also involves educating customers about auction participation and Auction.com programs and resources.

The territory is Williamsburg/Newport News, Virginia, with travel of up to two hours to surrounding county courthouse auctions as needed. A rental car is provided for travel outside the primary territory; the coordinator may also regularly travel to event locations in a personal vehicle. The Area/State Manager assigns daily auctions according to scheduling needs, so the schedule must be flexible and adaptable. Auctions take place Monday through Friday between 8:00 a.m. and 5:00 p.m. Each auction day generally requires three to four hours of work, with an average of six to ten hours weekly. Hours fluctuate and are not guaranteed. Required in-person and Zoom training sessions and team calls are also part of the role, with opportunities to earn additional compensation.

This position requires accurate handling and entry of sensitive buyer and seller information, customer service in a fast-paced auction environment, and the ability to multitask. The coordinator maintains professional relationships with customers and onsite personnel, handles equipment and materials, uses proprietary software, completes receipts and event reports, and participates in training and team calls. The role includes handling funds, including cash, and requires standing for long periods and working outdoors in all weather conditions.

Requirements

• High school diploma or equivalent.
• Enjoys customer service and interacting with and helping people.
• Tech-savvy with strong technical troubleshooting skills.
• Proficient in Microsoft Office.
• Excellent listening, verbal, and written communication skills.
• Adaptable and able to quickly grasp new concepts.
• Able to manage several assignments while maintaining high performance.
• Able to think quickly in dynamic environments.
• Able to work independently and as part of a team while maintaining a team mindset.
• Comfortable leading and interacting with a crowd.
• Patient, clear, and concise when speaking with customers.
• Open to feedback and coaching.
• Able to lift up to 50 pounds when needed.
• Able to stand for long periods and work outdoors in all weather conditions.
• Able to regularly travel up to two hours to event locations in a personal vehicle.
• Able to maintain 100% data input accuracy when collecting sensitive customer information.

Nice To Haves

• Prior auction experience is appreciated but not required.

Responsibilities

• Welcome guests and collect customer information to ensure pre-auction requirements are met.
• Educate customers about how to participate in auctions and share knowledge of Auction.com programs, initiatives, and customer resources.
• Conduct, co-host, or otherwise participate in live auctions and complete the tasks required for successful auction events.
• Provide customer service to attendees and maintain professionalism with customers and onsite staff, including deputies, government employees, and attorneys.
• Collect sensitive buyer and seller information using proprietary software, ensuring accurate data entry.
• Maintain equipment and materials.
• Communicate and network professionally.
• Complete customer receipts and handle funds, including cash.
• Complete event reports.
• Attend and contribute to scheduled training sessions and team calls.
• Complete assigned tasks with quality, efficiency, and attention to detail.

Benefits

• Competitive pay.
• Professional experience for your resume.
• Regular training opportunities for professional growth and development.
• Employee recognition program.
• Employee referral program.
• Eligibility to participate in the Auction.com 401k program.
• Travel Pay Policy to help compensate for personal vehicle usage, when applicable.
• Rental car provided for travel outside the primary territory.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED